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Reviews - Hilton Southampton


Bracken Place, Chilworth, Southampton, SO16 3RB

Price From 398.73 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (13)

62% would recommend it to a friend


Customer service


Food quality

Room quality


  • Luke B

  • February 2016

Good service, poor room

Had a stay for one night in Hilton Southampton.

After coming back in late from the theatre, we found there to be a leak in our toilet. Staff were very helpful and came to clear up and offered us another room. Staff did not think this was a very major thing, and a bit more sympathy would have been nice. I would stay again, although i think the rooms need a little TLC.

  • L Dugan

  • April 2015

Hilton Southampton

This hotel did not meet my expectations and was infact very disappointing.

  • Karen G

  • March 2015

Hilton Southampton

Very happy with helpful reception staff.

Enjoyed my brief stay.

  • J macdonald

  • March 2015

Too many charges

Hotel expected ok as I have stayed at Hiltons before but there were hidden charges for car parking and wifi in the room.

Every other hotel I stay on don't charge EXTRA for these. A poor policy.

  • C Shri

  • February 2015

Hilton Southampton

I really liked this hotel it was clean and friendly staff.

We slept well and had no problems at all. The £5 car parking charge was disappointing as you expect to park for free when you are paying for a room.

  • Sam R

  • January 2015

Hilton Southampton

Apart from having to pay £5 for the parking I was very happy with the experience.

  • L Johnson

  • December 2014

Hotel was nice and clean and breakfast was really nice , although we picked this hotel for the facilities ie pool , sauna etc only to find on arrival that they were all closed , was not happy !!.

  • Audrey M

  • November 2014

Top Marks Hilton at Southampton

I was very satisfied with my standard type room - it overlooked the wooded garden - and the bathroom was well stocked with toiletries.

Unfortunately I didn't have time to use the leisure pool and other facilities, but will try to on a

future visit!

  • I Turley

  • November 2014

Visit to Peppa Pig World

Chose the hotel primarily as not far from the theme park and Hilton always good value for money.

This was no exception, perhaps not the most modern but nothing to really grumble about, perhaps fold away bed could have been bigger and better as our nearly 4 year old almost seemed to big for it. We didn't have an evening meal in hotel - we went to a local pub instead - as weren't sure it was quite right given had young child plus other online reviews weren't that encouraging. However, breakfast was great and we used the small swimming pool twice. Overall, good value for money!

  • N Garratt

  • November 2014

Good price and very good hotel

Hotel was very clean and the staff very friendly particularly the breakfast staff who Excelled in customer service.

Room was large and comfy with all mod cons, the only

Things that let them down was the z bed which was tiny and had seen better days but overall

A very good hotel and one we would go back to.