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Reviews - Hilton Newcastle Gateshead


Bottle Bank, Newcastle upon Tyne, NE8 2AR

Price From 143.09 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (43)

81% would recommend it to a friend


Customer service


Food quality

Room quality


  • Paula F

  • April 2015

Excellent Customer Service

The service provided by Reception, Concierge and Restaurant staff at this hotel was exceptionally high.

I would definitely stay here again.

  • Amy B

  • April 2015

perfect weekend away

Hotel was very clean and so were the rooms.

Breakfast was a wide variety which made waking up with a hangover that bit easier. My partner made use of the gym which was basic but did the job

  • S Fell

  • April 2015

excellent accomodation

Clean and comfortable with excellent facilities

  • m hanif

  • April 2015


Excellent service and good room.

Perfect location and easy access to city centre


  • March 2015

Top hotel very helpful. TV services were pretty poor and had to pay for a film!! Should be free

Limited tv channels , very fustrated had to pay for a film.

And took forever to load a channel apart from the the room was great as was the place. Will be booking again and next time using the spar

  • caroline nightingale

  • March 2015

Perfect package

Our stay at the Hilton Gateshead was perfect tbh we had the pleasure of having the lounge access well worth paying extra for food from morning till night and drinks The staff are second to none (perfect) it was all a thoroughly pleasurable experience we had room 553.

great room on the 5th floor. pure luxury

I will be staying there again in a hurry

receptionists were very professional and polite and there always to answer any questions

we had the balconcy as well. pure heaven, the views were great

totally came home refreshed lovely weekend stay

thankyou the Hilton

  • G Dixon

  • February 2015

poor value

Bed most uncomfortable.

Room soleless.

Bed uncomfortable. premier inn standard but 4 times the price with parking extra. shower pathetic. hot bath impossible, max temp limited and you could not increase it!!!

  • Julie M

  • February 2015

Excellent stay

Although only for one night a very nice hotel with good service

  • Lesley L

  • February 2015

Weekend Treat

Fantastic views from our room.

Didn't eat in the hotel, as too expensive.

  • Andy I

  • February 2015

Hilton Newcastle Gateshead

Excellent afternoon tea, staff provided a great service and were friendly and helpful.

The room was very clean and the view was as described. Really enjoyed our stay and will definitely go back.