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91% would recommend it to a friend
This was an excellent hotel, with good facilities, ideally located in the city centre.
The staff were very friendly and helpful and the food at breakfast was of a high standard. We would definitely use this hotel again.
friendly and helpful staff
Room was a good size, we were given two choices of room, one with no direct daylight but would be quiet the other had plenty of daylight but was situated at the side of the hotel and could be noisy as there were nightclubs nearby.
We chose the quiet room 337. Bed was comfy and two extra pillows were suppied on request. The only issue we had was with the shower. I had a shower in the evening but couldn't turn it off so we reported it to reception. We got ready to go out for the evening and still no one came. I reported it again as we were leaving for the show and was told someone would see to it. When we got back it wasn;t running as fast but was dripping all night. We both showered in the morning and my husband did manage to turn it off but it took some strength.
Good hotel - great breakfast.
Comfy large room and very good location - 2 min walk to centre
Friendly hotel staff.
A little over priced for what it was. Hotel parking was also very expensive.
A lovely, little luxurious stay
We took our 3 year old to watch Mr Tumble and decided to stay overnight.
This was our little girls first experience of a hotel and now she cannot wait to come back. The staff were so friendly and couldnt do enough to help when needed. They also didn't judge the state of our car when they parked it and delivered it back the next day!. The hotel itself was beautiful, clean and modern, exactly what we wanted. Breakfast was amazing too with a lovely added extra of a children's buffet and colouring. We also went swimming in the morning and the man in charge was again super friendly and helpful. The pool was clean and quiet and perfect for our little one to practise her swimming skills. The hotel is centrally located and we enjoyed walking out early evening for dinner. Great shopping in walking distance too. Well worth a stay, We will return. Thankyou
Over night stay
Very good amenities, Central to Cardiff.
Would recommend the breakfast as it was excellent and catered for everyone.
Car Park / Internet
Disappointed with car parking and charges, no spaces, as for internet charges, not been in a hotel for a very long time that charges for wifi.
Great hotel to stay in.
Treated amazingly by staff. Will return
Tried contacting room service which is 24hrs and there was not answer .
Called for 15mims before giving up .