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76% would recommend it to a friend
A "come again hotel" - just what we needed.
outstanding staff providing the right amount of pleasant attention. No false bonhomie. Very professionally run & though some fixtures & fittings have a few miles on the clock all worked well very clean. Easy to access from M25 & excellent parking facility a bonus. Altogether a "come again" hotel.
Excellent service; very friendly staff
Hotel could do with a refurb, but the staff are very friendly and courteous.
Showing its age but decent overall I give 3.5 stars
A clean good sized room with everything working but décor tired and carpet stained.
The staff were friendly and efficient except in respect of the main lounge bar which was regularly 'abandoned' necessitating me having to chase for service three times over two days. Breakfast good except over cooked poached eggs (a common hotel kitchen problem though). The hotel was built in 1992 and is showing its age but it is well located for road and rail travel to London or elsewhere notwithstanding that the immediate locality is not of itself a tourist choice (I know the area very well). Hilton Main Board need to get their arse into gear and spend a bit of refurbishment money.
Was a pleasant experience and staff were helpful and friendly.
Room was clean, tidy and well presented
Friendly staff, rooms were a bit tired
We stayed here over Christmas while visiting family.
Staff wrte friendly and nice. Breakfast was good quality and value for the price. Our room however was a little dated and tired. It could have done with some renovation. The chair cushion was stained, tiles in the bathroom were cracked, bath was grubby (due to age rather than dirt), toilet seat was broken.
I'd recommend staying here as a necessary stop over (for work or if you need to be in the local area) but would book it for a holiday.
Hilton London Croydon
One night stay at the Hilton Croydon.
Hilton London Croydon
great hotel!great,freiendly staff!would definately stay there agin!
The room is clearly tired and the bed was the most awful bed I have endured in a long time.
The room appeared to be clean and the bottled water was a most welcome treat along with the jelly beans... The meal was enticing (confit of Duck) but appeared to be dry and perhaps not as fresh as hoped for.
Average Hotel with nice staff
This hotel is just a little tired and in need of some TLC in the bedrooms and bathrooms - better standard of accommodation in a premier Inn.
The staff were great but the only thing 4* about this hotel were the bar prices - when you could track someone down to serve you.
This lace needs updating .
We find the location excellent to travel into London. The car parking is rather crammed near the entrance, had my car scraped whilst I was there so moved my car furthest spot on the upper floor parking. The staff are very helpful. The place just needs a revamp.