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67% would recommend it to a friend
Our favourite hotel
This is the second time my partner and I have stayed at the Hilton Cobham and yet again, we were extremely impressed.
The rooms are lovely, and we had a patio door that led out to a chair and greenery. The swimming pool, sauna and steam room were perfect as it was extremely quiet therefore giving us loads of space. We got a 3 course meal in the evening and we were both amazed at the quality of the food, the chef did an excellent job. Can't wait to stay here again on our next visit.
just one person let the whole experience down!
Arrived at Hilton Cobham 8pm just travelled down from Manchester by car was waiting in line to check in my turn next when another person walked straight to the check in receptionist, instead of explaining to this person that I had been waiting she continued to deal with their enquiry - after a couple of minutes the receptionist asked another member of staff to deal with me as I had been waiting - the receptionist was familiar with the person who pushed in and was holding a familiar conversation - you wouldn't allow people to jump the queue in tesco so I would expect that the same would apply in a Hilton Hotel - all other staff and facilities where excellent - proves that it only takes one person to ruin the experience - when checking out I was asked if I had enjoyed my stay I replied it was just ok - I got no response!
A Wonderful Valentine Break
I stayed here for an early Valentine break and had a wonderful stay.
The staff were all friendly and helpful. The room was spacious, well equipped and clean. I will definitely stay here again and will recommend it to family and friends.
Excellent assistance from Radiana on reception.
Very good service from everyone there
We booked this hotel only because the website assured us that it was dog-friendly as did a reviewer.
Late Rooms web information says pet not allowed. THIS SHOULD BE CORRECTED. Our dog was warmly welcomed and allowed in the bar area. Lots of people like us require pet-friendly accommodation and Late Rooms does us a disservice by not showing hotels that allow them. Breakfast had variety but toast couldn't be done properly in the machine and coffee was dismal. However Brasserie food, bar snacks and room service were great!
Room next to lift
Room 238 is next to lift and when there is a function and the hotel is busy it is very difficult to get an undisturbed night sleep because of the noise and vibratons, do Late Rooms customers get the poorest rooms by default.
The hotel is nice but refuse that room unless you are a heavy sleeper.
Excellent value for money
All was good
Hotel was fine, balcony was nice for smoking 😄
The Cobam classic posh hotel
staff polite and helpful. Rooms warm and accommodating