Reviews - Hilton Birmingham Bromsgrove


Birmingham Road, Bromsgrove, B61 0JB

Price From 180.89 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (31)

71% would recommend it to a friend


Customer service


Food quality

Room quality


  • Joanne S

  • September 2015

Great facilities, friendly staff

Rooms are spacious and unlike many hotels I've stayed at, are a nice teperature i.e.

Not roasting hot, which makes for a good sleep. The pool is about 18m which means you can have a decent swim, although some rooms are quite a walk away. Food is good with decent portions. I stay here regularly and plan to return.

  • Kate N

  • June 2015

The hotel was very clean, our room was lovely and staff were friendly and helpful, we used room service which was very quick and the food was ok but very overpriced, we also used the bar, again the service was very good but the soft drinks were very expensive (£3,10 for a coke).

We had an upgrade which included wifi and parking, but normal charges for these are very high and after returning from a night out on Saturday there were no spaces and we had to park on a kerb right up against a bush. The worst part of our stay was breakfast, which was a great disappointment and not the standard we expected from a Hilton Hotel. We opted for room service and when it arrived there were items missing from the full English, there was no milk or sugar for the coffe, no jams for the toast ( which wasn't toast at all just warm bread that had dried out slightly) and no condiments or sauces etc. very disappointing and glad it was included in our stay otherwise it would have cost around £40 for 2 breakfasts to be served in our room ,!. I did complain to reception on check out and the room service charges were waived. On the whole we had an enjoyable stay and the hotel was as expected, I would recommend the hotel but not the food.

  • Paul S

  • April 2015

Pleasantly surprised

Really good!

  • john m

  • March 2015

a bit dated

  • Sue ashcroft

  • March 2015

Hilton Birmingham Bromsgrove

Fab hotel

  • Mark L

  • March 2015

March 2015

Was very disappointed in paying £5 for parking at the hotel that was not made clear during the booking.

Also don't see why a resident would have to pay to park at a hotel your staying at given there are no alternative options.

Given the Hilton name and reputation was also very disappointed at the number of dogs staying, yapping & barking in rooms. I appreciate the Dog show is on however this is meant to be the Hilton not kennels.

  • Laurence W

  • March 2015

Pleasant stay

It was a nice modern hotel and felt a bit more upmarket than the basic.

Small criticisms were there was only one flannel for three staying in the room but that was quickly rectified when mentioned. The only other issue was a tray with dirty plates was left in the corridor for a long time. Other than that facilities were very good especially the leisure complex. Pity you have to pay £5 to park your car as it isn't a city centre hotel but that isn't unusual these days.

  • Gary c

  • February 2015

Great stay

Had a good stay at the Hilton,room was great and all the staff were lovely,I would stay again...


  • January 2015

Unprepared Room

For the long bath I had looked forward to, no plug.

Did request one at the desk but the young girl was on her own. We did wait till half past ten. Seating area in the room had one bucket chair for us both to relax in. I felt the room hadn't been prepared for us, what a shame. Bed was wonderful and room was very clean.

  • Charlotte G

  • January 2015

ok for price paid

We got reasonable value for money for our two night stay.

We have stayed in Hilton Hotels before though and this one doesn't really meet the standards seen at others. The room was clean, tidy and reasonable size but the bathroom was in need of renovation. Very old fashioned and a shower that barely worked. Biggest gripe was being charged to park in the hotel. It's not a city centre hotel, it's a good 25 minute drive from Birmingham, have never been charged for parking other than city centres. Spa facilities were nice but again was told there was a charge if you asked for an extra towel. All in all for rate we paid we were happy and would stay again but wouldn't class it myself as 4*.