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Reviews - Lakeside Resort (Half Board)

3Self Classified Guest Accommodation Ratings explained
Fishery Lane , Hayling Island, PO11 9NR
Lakeside’s atmosphere is as warm, friendly and down-to-earth as you’ll find. Neat, well-appointed chalets are laid out with every thought for your ease and convenience. The village feeling extends to a central courtyard, with its reception, bars, cafés, entertainment complex and deceptively huge, championship-standard indoor bowls rink. Beyond the village, the views across the nearby yachting marina are simply idyllic and the sea is a pleasant 20-minute stroll away. This traditional well kept resort has a great range of facilities to offer, with swimming pool, steam room and sauna, tennis, short tennis and a six rink indoor bowls rink to name but a few! Lakeside is so named for the large lake in its grounds, teeming with wildlife, most notably the majestic swans which glide leisurely by. It’s idyllically calm, surrounded by beautiful trees, and landscaped with colourful floral borders and flowerbeds. On a Warner Leisure Hotels short break there's live entertainment every night with breakfast, three course dinner and accommodation all included in the price. Please note all our breaks are for adults only. All members of the party must be over 21 years of age.
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Overall score Guest rating scores since March 2014 Customer recommendation
Guest Reviews Based on 2 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
66% recommended this accommodation to a friend 66% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Short last minute stay.
We were very pleased with our stay and most of the staff were friendly and polite, however, on our last morning the cleaner knocked on our door at about 0930 to see if she could clean it. We said we were going to breakfast in 20 minutes and would be leaving later anyway, she seemed disappointed but then disappeared. We presumed we should have been out by 0900 due to her reaction so we rushed and handed the key in to reception before breakfast. We then told the receptionist about what happened and she told us that we could have stayed till late morning which was a shame as we had already packed the car. For some reason she seemed to think it was humorous and kept smiling which we thought was a little odd, we expected some kind of apology but we didn't get one although we realised it wasn't her fault. She also kept smiling when we told her about the cleaners smokers area which was outside our bedroom window. As it was warm we kept our window open but as the smoke came in we had to shut it. The cleaners chatting also woke us up in the mornings.
Despite all this the accomodation was lovely and the other staff were very professional so we enjoyed our stay there.

Reviewed by
Linda S

From St Austell, UK
Who stayed in September 2014

Family

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Another room - another valuation
The room was adequate except for the heating regulator which was broken - resulting in heating being left on at all times.Also the sink In the bathroom was so small it was inadequate for it's purpose.Both items were reported to staff and apart from the problems ouitlined , I thought the staff were quite efficient. They had not previously been aquainted with "late room bookings" but after accepting the situation were most helpful.

Reviewed by
Thomas Barr

From Bognor Regis, UK
Who stayed in March 2014

Couple

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