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25% would recommend it to a friend
HF staff are usually relaxed and engaging .. Not so at Selworthy
Meal was not up to usual HF standard.
Duck was overcooked and fruit salad dessert was just pear and apple with orange juice. I trust this was not typical so would stay here again as HF are more than just a bed and food.
Lovely setting, but we had not realized that it was HF who rented out rooms on a B and basis if their groups were not full.
There was therefore no one on reception and when we inadvertently left our key in the room, we were told by one of the group leaders that we would have to wait an hour until the manager arrived. When she did arrive - 2 hours later- she told us that the staff were on site and we only had to call and she would have come straight over. It would have been useful to have known. We also had to make enquiries about breakfast time. We were unable to use the shower as the door was broken and to do so would have flooded the bathroom. We reported this but nothing was done and the attitude of Val, (assistant manager?) was very "couldn't care less" so we had 2 days of a walking holiday without a proper shower. Breakfast was plentiful, but all pre-prepared except the eggs.
Good but :
Found the hotel clean and tidy Ggod breakfast included in the price, a very good country hotel.
but and it was a big but for me the wi fi was terrible couldn't connect at all at night and very slow in the morning. Also if your going to stay here don't park the car under the trees as you will need shovel to dig your car out from under the crow crap !. Rooms were clean and decor nice, however scored 4 for the cleanliness as it looked as if someone had cleaned the breakfast lounge windows with a dirty rag. looked awfull with the sun shining through them. Overall 8/10
Lovely surroundings and swimming pool was fab - really warm.
Friendly staff. We were only people not part of group holiday but atmosphere open and inclusive. Would recommend staying here.