Reviews - The New Inn


Pateley Bridge Road Burnt Yates, Harrogate, HG3 3EG

Price From 138.19 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (50)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Alan M

  • November 2013

Exceptionally good accomodation and service

Totally agree with previous reviews that I read before booking, excellent accomodation and service and certainly value for money, will look to book again next time we travel to the area.

  • R Ackroyd

  • November 2013

Clean, tidy room with friendly service

I would happily recommend the New Inn to anyone looking for a pleasant B&B stop.

Whilst we only slept there due to attending a wedding all day we were met with a pleasant friendly welcome and allowed to check in early due to our commitments for day. The room was clean & tidy and served its purpose. Although the local taxi service was poor and failed to pick us up, the landlady was kind enough to drop us a couple of miles down the road to Ripley Castle so we didn't miss the start of the wedding - a very much appreciated gesture. If I was in the area again I would have no hesitation to book again.

  • Rosemary S

  • November 2013

New Inn hospitality and comfort

We stayed for two nights at the New Inn and ate there both evenings.

Our hosts were welcoming and attentive and gave us good advice about car parks in Harrogate. The food was delicious, the atmosphere great and we were pleased we had chosen an Inn in the country rather than a hotel in the town. Only draw back the flush on our loo was temperamental and couldn't be fixed until after our stay. The décor in the bar and music catered very well to our 60's past!!

  • Keegan Hilary

  • November 2013

A relaxing break with a very friendly and approachable publican.

It would have been good to have a few more people staying, eating, or drinking in the bar but overall it was good. Beautifuly comfortable bed. Good heating in the bedroom. Good food but it would have been better to know that food only available until 7pm on the Sunday which was the day we arrived. 7pm is very early for us!!

  • Harvey S

  • November 2013


Thankyou Tim and Pauline for a wonderful stay at the Inn.

Excellent food, really do recommend the trout, cooked to perfection, and the Two Hoots beer went down very well. Last night of our honeymoon before returning to the rat race, cozy and relaxed. Will be back again Basil. and a hug for Rosie. White Rabbit!

  • G Bell

  • October 2013

welcoming, warm and friendly.

  • Susan Clegg

  • October 2013

Our stay at the New Inn

We found the new inn owners very welcoming and friendly pauline and tim were very down to earth and nothing was to much trouble for them tim was the chef and his cooking was excellent our steaks were cooked to perfection and the full english breakfast was superb it sent us on our way home with full stomach's very happy and very relaxed

  • philip c

  • October 2013


Very nice accomodation bar food did'nt start untill 6pm which was a bit too late for us to eat there but breakfast was very good.

  • Joanne R

  • October 2013

A very friendly place to stay, the hosts were brilliant.

  • Carol W

  • October 2013

Not impressed

Unfortunately our stay at The New Inn fell short of our expectations.

We were handed the keys to our room and told where to find it, without hardly a word of welcome. I expect to be shown to my room and to be asked if it is satisfactory. The room itself was fine. Small but comfortable, and the bathroom was spacious. Both radiators were only hot at the bottom and needed attention. I mentioned this when I settled my account, but no apology was forthcoming.

There was noise from the bar beneath until 1.00am. Again no apology was offered the following morning. Clearly when staying in a pub or inn some noise is expected until closing time, but this was unreasonable. Breakfast was well-cooked and the service attentive. There was not the selection of cereals or fruit which I would expect for the price.

The stay was entirely average and not what I expect when paying £85 for a double room.