Reviews - Highfield Hotel


101 Durham Road East Rainton, Houghton-Le-Spring, DH5 9QT

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (93)

85% would recommend it to a friend


Customer service


Food quality

Room quality


  • K Smith

  • October 2013

Real value for money. Recommend it.

Knew the names of nearly all the staff after 1 night, very friendly, Bubbly Sophie, Steph behind the bar,, Kay, Gavin in the lovely recommended Thai restaurant, and large bar area.

Would stay here again without hesitation. Requested a printed map of a particular location, at reception and this was brought to my room by I understand the owner, very quickly. Typical North East hospitality. The hotel manager, if he reads this may want to update his fire risk assessment, (fire signage).

  • A Smith

  • October 2013

Great price

Great price friendly staff.

No complaints