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Reviews - Rennie Mackintosh Station Hotel

2Self Classified Hotel Ratings explained
59 Union Street , Glasgow, G1 3RB
The Rennie Mackintosh Station Hotel is one of the oldest Victorian buildings in Glasgow and forms part of the Architectural Landscape of the city.

As the name suggests the Hotel has many features in connection with Charles Rennie Mackintosh. Over the years the hotel has been refurbished but always with an eye to keeping the Mackintosh era alive also every effort is made to retain as much originality as possible. Unfortunately, because the hotel is of a Victorian era there is no passenger lift but we ensure our guests have every assistance with their luggage by prior request. Rooms have got Flat screen TV's, complimentary mineral water, cookies and tea / coffee making facilities.

The rooms vary in size from a single to a family room depending on your needs and all have ensuite bathrooms. The rooms have all the basic amenities required by a business traveller or a tourist. Traditional Scottish Breakfast is included in the price and there is a 24 hour bar to accommodate hotel guests if required.

There is a very quiet lounge for people to sit and relax which also has a free wi fi internet access for the residents only.

Come and enjoy the beautiful city and our warm and friendly service.
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Overall score Guest rating scores since February 2013 Customer recommendation
Guest Reviews Based on 255 reviews
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  • Family friendly
72% recommended this accommodation to a friend 75% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

A horrendous first night; rest of the stay marginally better
When booking I did wonder why this seemed to be the only hotel in Glasgow with any rooms available during the Commonwealth Games (at £175 a night however). Maybe it's because everyone else was steering clear of it - I now know why.
After hauling my case up to the fourth floor (admittedly I knew there was no lift, but had hoped I'd get a room not on the top floor) I was faced with a room about 10 degrees hotter than it was outside, with just one Velux window for air, directly opposite the bed, which did not have a curtain, meaning that the room was flooded with light until 11pm and from 4am onwards. As the room overlooked a busy street (with noisy gulls nesting on the roof and loud locals partying outside till very late), even once it was finally dark enough, I still could not get any sleep as my choices were either to suffer with excessive heat (window closed) or noise and merely substantial heat (window open). At 3am I finally gave up and dragged my duvet onto the bathroom floor and got about an hour's sleep in there as it was the darkest, quietest room available (still noisy, but less so).
I complained the next morning and the staff just looked resigned as though they'd heard it all before and could offer me no solution. After pretty much pleading with them, eventually they did manage to rustle up a portable fan for me and sellotaped some brown paper over the window as a makeshift curtain, which solved the light problem and made the heat and noise problems slightly less apparent. I did manage to get slightly more sleep on each successive night I stayed there, but had it not been for the Games and all other hotels being full (believe me, I did ask around), I'd have left and gone somewhere else.
On the positive side, the free breakfast each morning was quite good and the staff did at least try to help by MacGuyvering solutions to my problems (I think they were just glad I didn't have a complete melt down in front of them). And the hotel was centrally located, so I spent as much time as possible exploring Glasgow rather than spending time in my sauna of a bedroom, which turned out to be a good thing.

Reviewed by
S Robinson

From UK
Who stayed in July 2014

Travelling alone

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avoid the single rooms
Had a single room for 5 nights whilst volunteering at Commonwealth Games. Room was in the attic space. Floor sloped and whole floor has dropped 1cm since bathroom tiled. Carpet was stair carpet and badly worn near window and joints screwed down. Very hot and fan provided made little difference. Took 3 days to get tv fixed so that I could see BBC. This was breaking up again as I left. Hot and cold taps confusing as connected the wrong way round. Never took the cooked breakfast but "tatty scone" is not a potato scone. Muesli and toast were Ok but tinned fruit cocktail at breakfast? Only drinks machine for tea, no pots. Hall carpet looked dirty and as if not vacuumed properly for months. Room looked better but dust on top of wardrobe was very thick. I was charged 4 times the normal rates and this was halved the week before my stay so feel robbed and couldn't change this due to Late Rooms conditions.

Reviewed by
I McPherson

From Edinburgh, UK
Who stayed in July 2014

Travelling alone

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Don't do it!
Was an awful experience. Car park no where near hotel, there are 4 floors and no lift or air con. Staff were disinterested and un helpful. Hotel is on main strip so the doorway was always full of homeless people and smokers. The room was shocking. It was so hot I could hardly breathe and was on 4th floor. We were just told you have a budget room (£350 for 2 nights) so your on the 4th floor go. No offer of help with bags. We weren't told where to go for breakfast or any hotel facilities. Whenever we went past staff they almost glared at us instead of greeting or saying goodbye in a friendly way. Was just an uncomfortable unpleasant experience.

Reviewed by
Carla G

From Peterborough, UK
Who stayed in July 2014

Couple

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Nof bad
A somewhat tired and well worn needs a up grade. NOT suitable for anybody with mobility problems lots of stairs and no lift.

Reviewed by
Andrew M

From UK
Who stayed in July 2014

Couple

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Pretty good for the price considering it's central Glasgow

Reviewed by
David M

From Dundee, UK
Who stayed in July 2014

Couple

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Nice and Central
Location of the hotel is a big plus! The rooms were very hot (it was a heat wave in Glasgow) and there is no elevator in the hotel, the heat and the stairs leave you feeling fatigued

Reviewed by
Greg S

From Forfar, UK
Who stayed in July 2014

Couple

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Position right in the centre - close to train stations and everything in the centre, OK for the price (older equipment, but for 2 nights to sleep over enough), perfect Scottish breakfest !! but no lift;

Reviewed by
Martina D

From Pilsen, Czech Republic
Who stayed in July 2014

Family

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Enjoyed the breakfast, and good service
A lot of steps

Reviewed by
George S

From Craigavon, UK
Who stayed in July 2014

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Poor room
We were in a room that is basically in the loft. It was absolutely boiling when we got in the room. The floors are very uneven and the beds were on a slope. The light switch in the bathroom was falling off the ceiling. The side panel of the bath was cracked. There were cracked tiles and mould around the bath top. What I guess was a small window in the bathroom was covered up and looked pretty disgusting. There was only one, very thin pillow on each bed. The hotel has no lift - not a major problem for us, but added to the hot room we were extremely hot after climbing all the stairs.
On the plus side, apart from the mould in the bathroom it was clean. The sheets and towels were fine and there was a small bottle of shower gel. The breakfast was good.
For the price it was ok, but next time I would pay a little more for a better room elsewhere.

Reviewed by
N Brody

From Stockport, UK
Who stayed in July 2014

Couple

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Overnight stay
Booked this through LateRooms at the last minute so no previous knowledge of this hotel. It was a bit old fashioned but clean and tidy. The breakfast was disappointing as the vegetarian option was the scottish breakfast minus the meat. The bread was cheap and nasty too. Apart from these
little niggles it was fine for a nights stay in the city centre. The staff were very nice

Reviewed by
L McAdam

From Glenrothes, UK
Who stayed in July 2014

Couple

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