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75% would recommend it to a friend
Charming venue, friendly staff, excellent breakfast - rooms whilst enchanting could be re decorated
Beautiful hotel with nice gardens.
Only criticism was the room, well the bathroom specifically. Needed redecoration and probably refurbishment. Whilst clean, the peeling paint on the walls wasn't attractive. Other than that lovely.
Overall experience good.
We stayed the same time last year and would have liked to be remembered. Spa service was average as we we not acknowledged whilst waiting for towels and not given flip flops or lockers. Massage was excellent. Nothing was explained about the use if the spa other than a little at check in. Food service at dinner was a little poor by male waiter who did not make us feel overly welcome. He did improve as the meal went on. We do enjoy staying at this hotel just prior to Christmas and do plan to again next year.
Romantic break away
A really lovely summer break away at a super hotel in rural Somerset.
Be stayed in a superior room with a four poster bed and a huge bathroom with a bath and shower big enough for two to share. This was my second visit and I love coming back to this hotel which manages to retain it's laid back country house style and charm. The staff are very attentive and eager to please. Looking forward to coming here again.
Outdated and pretentious
We stayed at this hotel for 4 nights.
The room we had was large with a 4 poster bed, however drawer storage was non existent. The general decor was tired and outdated. Gold plated taps in the bathroom just do not do it for me. The first night we opted for a meal in the dining room. The food can only be described as over elaborate and pretentious and very expensive. With wine starting at about £40 a bottle we decided not to bother. The menu did not change all the time we were there. For the other nights we ate at the pub down the road, much better food and much better value. We would not return to this hotel.