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71% would recommend it to a friend
Knock Castle Hotel & Spa
The hotel was excellant, a very pleasant stay.
Passion Killer of a 1st anniversary Break
When we checked in we were told we were not staying in the main building, but were staying at the lodge which is 100m along the road.
When we entered our room which was called The Glen Devon it stank of shake n vac which was overwhelming and could not hide the smell of damp. On entering the room the bedsheets looked very crumpled. My wife informed me that there was no bottom sheet. The cupboards had packaging from somebody elses underpants. In the morning our suspicions on dampness was confirmed as we were met by a slater on the bathroom tiles. Twice we asked to speak to the manager but both times we were told he was in a meeting and were given an email address. I asked the reception to have him contact us which he never did.
We stayed as a 'stop-over' just to check it out really but we were impressed and intend to return.
We used the leisure facilities - great pool and it was quiet. Lovely hotel. Although room was on small side, we had everything we needed. Excellent breakfast - food was hot and the croissants were amazing. Friendly and very helpful staff. Thank you.
Beautiful place and great quality service and food, however very poor treatment for single traveller
Tiny room, tiny bed, no bath, very poor treatment for the single traveller.
Knock Castle Hotel & Spa
A very comfortable & enjoyable stay.
All hotel staff were very helpful and courteous. Room was quite good but had I wanted to have an early night, this would have been difficult as there was an extractor fan nearby which was rather noisy but fortunately, was stopped after the kitchen had closed for the night. bed was reasonably comfortable & room didn't get too hot. Pool was a good temperature & good size with sauna & steam room - very relaxing. Gardens were colourful and pleasant. Quiet location with some good views and handy to access the town of Crieff either by car or by foot. People were friendly. Easy to get to other places - good place to stay for touring & plenty to do in Crieff & surrounding area.
Most Decidedly Not Worth The Money
Very poor amenities not worth the exorbitant room rate.
Toilet does not flush properly. Room Door does not lock because of cheap wood construction. Bedside drawers fall out because of cheap wood construction. Carpets old and used. No desk or table in the bedroom. Bathroom barely functional. Manager on duty refused a small bucket of ice when requested though we were the only guests in the hotel, witness the empty parking lot, empty dining room, empty bars, empty guest rooms. And worst of all charged 2% interest fee on $30 upgrade charge when the upgrade should have been waived as a gesture of courtesy when the hotel is running empty and as proof of customer retention. Breakfast was awful, frozen items heated, warmed over or fried, and served to guests. We are extremely disappointed by the lack of quality when we were expecting an exceptional castle stay experience. Definitely never recommending this property to friends or family. Will post unsatisfactory experience on trip advisor and other travel websites so that others don't waste their hard earned money. We even saw a family of four leaving the Knock Castle Hotel without booking their stay after inspecting all the rooms. Evidently they were more wise and discerning.
Took the rib eye steak on recommendation of the waiter not as good as he said.
Breakfast first class.
Gorgeous room and food
I stayed in one of the junior suites so wasn't expecting anything great.
I was pleasantly surprised to find a beautifully decorated room with a four poster bed and a shower so high tech it took me a while to work out all the functions. The food was superb, one of the best meals I've had in any hotel in the UK. Will definitely stay again if visiting the area.
Fabulous customer service!
What a fantastic weekend.
Went for a leisurely break with my Mum and that is exactly what we got. Food was fabulous, staff could not be more helpful. I would highly recommend this hotel for a restful weekend. I am a recruitment consultant and I think that the staff recruitment could not be better. Every single member of staff was attentive, friendly and really cared about our stay. If you want to be looked after unobtrusively this is the place to go. I am going back with my husband for our 30th Wedding Anniversary next month. If you want to be spoiled go here!