Reviews - Sofitel London Heathrow


Terminal 5, London Heathrow Airport, LONDON, TW6 2GD

Price From 560.51 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (45)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • Tracey V

  • July 2015

Sofitel so good

Staff couldn't do enough to make us welcome"

  • S Robinson

  • March 2015

Excellent airport hotel

Clean comfortable top class hotel right on the airport

  • Garry Taylor

  • March 2015

Beautiful hotel, in every way.

Superb hotel, easily the best I've stayed in, within the UK.

Lobby area is beautiful, room too. We dined at the cheaper restaurant, and it was excellent. I don't really have a bad word to say about this place.

  • Lisa K

  • March 2015

Lovely clean hotel, easy check in.

I had the perfect room on the ground floor, I heard no noise at all.

The bed was very comfortable and room clean.

  • s addison

  • February 2015


Fantastic for staying overnight before an early flight.

  • M Horn

  • January 2015


One of the nicest hotels I've stayed at.

The receptionist was very friendly and answered all of our questions we had regarding the hotel. The room was clean and perfect. Massive bathroom and

The bed was HUGE. Will definatley stay again. Had the best nights sleep in a long time.

  • Chris Richardson

  • December 2014

Excellent hotel and facilities.

Excellent hotel and facilities.

  • GUY W

  • December 2014

Smallish room, but excellent hotel.

room a little on the small side but that is the worst I can say.

Excellent hotel.

  • D Barrera

  • November 2014

over night stay

Paddington Express Train goes straight into terminal 5.

Easy walk to connecting hotel and to check in to air travel next morning. Had an iron, but no ironing board. Other than that excellent staff and accommodations.

  • Fiona H

  • November 2014

Excellent hotel with friendly staff

Warm welcome at reception (though checking in seemed to take a long time).

Room was comfortable and quiet.