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72% would recommend it to a friend
Not bad for a 1 night stay
Not bad for the money..
room was ok needed a bit of work done on it like the light fitting was out of the ceiling and the bathroom extraction fan sounded like it was going to take off it was that loud, the bed was really comfortable and I was having a good night's sleep until some people came back around 4am and then all I could hear was banging doors for the next 30-45min they must of had two rooms and kept going between them, the guy that served the breakfast was really nice and helpful the food was ok, £60 for the room and breakfast you can't really complain
A very basic hotel for 1 night stay
Nothing worked in this place.Members of staff were walking arround in tracksuits,giving each other instructions,I wasn't sure whether there was a receptionist or everybody was doing this job as it goes,no uniforms,just casual wear,lack of manners.Very long wait for the breakfast,there were 8 guests in the breakfast room,6 members of staff and a chaos.The milk was behind the bar,the cereal-on the bar,no juice available,we had to ask for it.The food was ok,the minimum.The biggest shock we had was when we decided to go to bed after a long day out-THE SHEETS WHERE NOT CHANGED!We could see the creases formed from the previous guests and a lot of hair all over.It was 21:30 and the manager asked one of the girls from the bar to change them.Next morning on our leaving the girl at the reception didn't even replay to my Goodbye.
Somebody has to do something about this place.It is not fair to the customers.We paid £60-too much for what it offers.The worst hotel I've ever been in.
Poorly-staffed mediochre hotel
The hotel itself is ok, and it's in a quiet main road in delightful Clifton.
It has a bar and restaurant that seems fine enough as it's not hugely busy. But the hotel seems to be understaffed or at least badly managed. The receptionist has to be found from the bar, and does not respond well to feedback such as "the bed does not seem to have been changed since the last guests used it". They have a shoulder-shrugging attitude. Also the breakfast on day 1 was poor; dry scrambled egg on soggy toast. On day 2, I chose a nice cooked breakfast, but it took 25 mins to come, after complaining that I had to leave for an appointment and would miss it. (They jumped me in the queue after I complained; some other poor folks waited longer!). The bar man on Sat night was a nice fella, and served a drink as he was closing. Also someone sent me a small parcel while I was there, but the staff failed to let me know. I phoned them a day after I left, and they promised to send it out of their own pocket, as the company wouldn't allow petty cash.