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76% would recommend it to a friend
We were extremely hungover in the morning and the barmaid/hotelier gave us lots of water and was very sympathetic to our pain.
Stayed for 2 days.
Parking a real issue. Heating broken for both days. Cups not cleaned and drink sachets not replenished. Pretty poor service and decor in rooms was not to a good standard.
Lovely room, bed was so comfortable :) staff friendly.Will def stay here again.
Good value for money
Great stay in a great plae
Stayed for a night and service was excellent and staff were very friendly and helpful .
Food was really nice and it was a great place to stay. Clean, good bar and right in the middle of popular Clifton area. I found the staff were so helpful and friendly and would stay there again.
Room over all good,
staff very good
Hot water not good from shower,
Very pleasurable stay
Staff very welcoming and friendly. Facilities as expected. Wifi very good. Great value for money. All positives. Would definitely stay again.
The hotel offered a good place to stay whilst visiting Bristol.
The pricing was good through late rooms. The only drawback was the steepness of the second floor stairs.
A comfortable stay.
Good atmosphere and excellent value. Staff were friendly and efficient. The only negative point was the 'on toast' option for breakfast which was not good!
Save your money, go somewhere else
This is a very bad value for money hotel.
We stopped on New Years Eve. Having not been to Bristol previously
and having read some reviews on trip advisor we thought it would be a safe bet, we were very wrong. Upon check in the staff were friendly enough, but it went downhill from there. The hotel advertises 'food served all day', we appreciate it was NYE but the staff weren't helpful. Not only didn't they serve food but also as we weren't locals they wouldn't tell us where else we could buy food from. So we had to go out and search on our own accord. Secondly, the rooms are pokey and definitely not worth the advertised prices - they would have been fine for our needs - however the radiators didn't turn on until 3 hours after putting them on, the window was permanently open and all the doors constantly slammed. As well as being able to hear people outside. We actually left in the early hours of the morning as this hotel didn't provide hospitality but instead hostility. This hotel actually gives a bad representation of Bristol. Save your money and look elsewhere as this is a waste of time, money and stress.