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66% would recommend it to a friend
no hot water
room was lovely but hot water on a timer so before going to the concert after travelling we had to have a cold shower terrible
little to no service even when you have asked for something the staff then disappear and dont show up again
Response from hotel
Our heating and hot water system is only off for a couple of hours during the day when guests tend to be out. As the hotel was fully booked, we can only presume that the shortage was due to everybody having showers concurrently; should this happen then the water may take a few minutes to reheat but ithat would be all.
The hotel is well staffed at all times so cannot understand the comment about staff being hard to trace.