You have not entered any valid search criteria.

Please enter your destination and perform your search again.

Reviews - The Kenilworth


44 Osborne Rd, Jesmond,, Newcastle Upon Tyne, NE2 2AL

Price From 103.59 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (41)

66% would recommend it to a friend


Customer service


Food quality

Room quality


  • stacy o

  • October 2014

no hot water

room was lovely but hot water on a timer so before going to the concert after travelling we had to have a cold shower terrible

little to no service even when you have asked for something the staff then disappear and dont show up again

Response from hotel

Our heating and hot water system is only off for a couple of hours during the day when guests tend to be out. As the hotel was fully booked, we can only presume that the shortage was due to everybody having showers concurrently; should this happen then the water may take a few minutes to reheat but ithat would be all.

The hotel is well staffed at all times so cannot understand the comment about staff being hard to trace.