Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
61% would recommend it to a friend
Great for the money
I booked this hotel as it was very close to the center of Newcastle, it was great value for money and the room we stayed in was very well kept and clean.
Good value huge room
My room was huge.
I only booked single and was given a room which slept 3 people. Huge room. Nice decor. Big windows. Bathroom nice and clean. Good value for 1 night. I paid £55
Very friendly hotel.
Metro 10/12 minutes walk and town centre around 20 mins.
Ideally located in west jesmond..owner very approcable ??
Seemed in my eyes the only hotel that didn't allow all the noisey clients in who were drunk/shouting.
Bernie (the owner) on site to help with anything you want,, just ask!!. Also like to mention that Cathy that works there you are a real credit to this establishment
Fantastic room also all facilities and staff where amazing.
Fantastic room staff where amazing.
Definitely will be back down.
Reasonable price but shower didn't work.
I told a member of staff but the simply apologised and offered no resolution. Rooms were clean but facilities very limited. 1 broken iron to be shared between all of the rooms.
Response from hotel
Thank you for your review and we have noted your comments.
The shower in question has been fixed: all bathrooms have recently been refurbished and there was a minor problem with installation which we apologise for. In relation to the iron, we do in fact have more than one, other guests must have also been using them at the same times and we are sorry if this caused you inconvenience.
Excellent hotel with great customer service
Good distance from town, lovely restaurant down the road called taste of Persia.
Staff at Kenilworth very friendly and knowledgable. Room clean and beautiful bathroom. Will be staying again
Very nice stay.
Shower wasn't very powerful and was a bit hot. No facilities to clean toilet.
Friendliness was exceptional on arrival and throughout our stay.
Room clean and quiet at night. Bottom sheet not tucked under mattress very well. Breakfast adequate. Could have done with a pot of coffee instead of one cup as my husband had a pot of tea. easy to find and handy for our visit.