Reviews - Castleton Hotel



Price From 144.14 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (45)

64% would recommend it to a friend


Customer service


Food quality

Room quality


  • David Jones

  • February 2014

Very close to Paddington Station and the Heathrow Express train connection.

Good welcome with no hassle. Small but very functional room and excellent value for money. Will use this hotel again.

  • Ian C

  • January 2014

short stay with car to park

helpful staff made the difference to this stay for a 2-day meeting.

The room was small, but as I had no need or wish to do anything other than sleep or shower, it met requirements in full. Breakfast was unusually slick - fresh buffet with tea/coffee and toast brought to the table as you arrived (and it was busy). Car parking was OK - on the service road, so leave the keys as it cars had to be juggled for access. I forgot to get a receipt, and my email request a day later got a reply with copy of receipt within 10 minutes. Overall the level of service here stood out above many hotels, and is unusually good for a budget hotel in London. Keep it up!

  • Wendy S

  • December 2013

Dec 2013

Room rather small, but probably expected for the cost.

Could have done with more than one towel each, and more milk (two small portions of milk for 4 tea bags and 4 coffees do not work), but overall it was good value for money.

  • Thomas Felber

  • December 2013

bolthole in the basement

For 50 quid, I didn't expect the Savoy.

The briefness of the stay (ca. 6 hours) gave wide latitude to acceptability. As long as there weren't streams of HGV's and ambulances thundering past or screaming lowlifes, a warm, dry room and (semi-)comfortable bed and were all that was asked, and this was certainly provided. The amenities provided were basic but adequate for 2013, the lighting and light fixtures well placed, the one print on the wall was a nice touch and the standard coat hangers, instead of the theft-discouraging kind that are near universal now was a small but welcome touch of class. The one piece en-suite facility shoe-horned into the space was, aye, useful, but jarring in contrast, The room itself was JUST big enough not to be claustrophobia-inducing, but all I wanted was a good enough kip before the 9 hour flight back home to west coast of the U.S.A. and a late check-in time to allow for the celebration of the conferring of a Ph.D. on daughter form the U.of London., and LOCATION,LOCATION,LOCATION. earlier that day