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71% would recommend it to a friend
castleton hotel 3 star not.
the room was small, no wardrobe just a hole in the wall with a pole, dirt bed linen, half a window, no telephone like advertised.
double bed you cant get out both sides. no channels on television. more stairs than the 39 steps. no greeting. room key that was attached to a big piece of rope. no light outside the room so could not see to open the door. a chamber maid that just walked in without knocking.
Perfect for one night close to Paddington
This was the perfect stop over for one, room was tidy, the size was as expected in central London, the staff were very helpful, breakfast was good, all in all very good value for money for 1 night
Employees and Management
Every one, with one exception (evening security) was sincerely friendly, polite, and helpful.
Which to me is positively a reflection of the manager Mr. T___.
Clean but in desperate need of a refurb!!
This place really needs a refurb.
It's clean, staff are friendly, it's in a good location 2 min from Paddington Stations and 5-6 min from Lancaster Gate on Central Line for tubes BUT, the room was really small, the en-suite is like nothing I've ever seen before (what can only be described as an elevated plastic cubicle) and the table in the room was in need of a skip. At over £200 a night last minute there are much better alternatives...
Room was way too small and the toilet was bad
The room was too small, the room key was attached to a heavy object so you were literally carrying an extra luggage anytime you leave the room with the key.
The toilet was smelling even without having used it.
room too small..
Not a Restful Experience
The bedroom seemed fine on arrival but it overlooked some extractor fans (I think this is what they were) and the sash windows were not sound proof.
These fans woke me up at 4am both nights of my stay meaning that I hardly slept. On the second night I tried to get a very early night however the thin ceilings and walls meant that was impossible. Buffet Breakfast was served without a smile in the basement. After looking to spend 2 nights in London to get some rest and avoid a commute I ended up more tired than had I travelled 4 hours a day. There may well be far quieter rooms than the one I stayed in but I wont be taking the risk.
The twin room was tiny with very slim single beds, though this central, I suspect it is not unique in this.
The lighting was dreadful, with not a chance of reading a book in there - an overhead light by the door and a wall light at the foot of the bed. The bathroom was OK though I had to ask reception for towels. Breakfast was basic, cheap and tasteless cereal, sausage, egg, beans and no veggie option, though endless tea. The tea/coffee/ milk in the room were not replaced for my 2nd night. Parking was safe and they let me leave the car there all day on the day I checked out, so that I coud sight-see without it.
the hotel in general was fine .My only complaint was that the "ensuite"bathroom was so small.You barely had room to turn around.On the plus side the room was clean the staff friendly and courteous and breakfast was good.Location was good.
Prison cell, but everything you need
They put me in the smallest room in the hotel.
It measured about 9ft x 6ft with a single bed, toilet, shower and hand basin.
It had everything you need but not recommended for anyone who claustrophobic.