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88% would recommend it to a friend
We booked to see Adele in concert at the Genting Arena for my partners birthday.
To make it extra special for him I thought it would be fabulous to book an over night hotel. The website for The Rotunda, Birmingham looked fabulous, contemporary rooms and an amazing balcony. I could imagine us sat with a glass of wine on this before we went to the concert. What we actually got was a rundown building and rooms, no balcony but instead 2 x floor to ceiling opening doors, one of which was screwed up!!. I presume the building is owned by several companies, some of which are rented full time and because of this the building looks shabby from the outside. Curtains were hanging off and others with plastic bags and rubbish stuffed behind the curtains which could all be seen from the outside. We were told the only room with a balcony was the penthouse. Obviously this was not mentioned in the description. Never again. This spoilt the weekend for me, certainly not worth the £200.00 paid for 1 x night!!
Response from hotel
We are very sorry to read you found our listing on Laterooms miss-leading. We are working with Laterooms to ensure that this doesn’t happen moving forward.
Our Staying Cool apartments occupy the top five floors of the Rotunda and those below are full time residents of the building. We do operate our check-in and concierge service from reception on the group floor.
The only floor with a balcony is level 20 where the penthouse apartments are situated, the rest of the levels have floor to ceiling windows which open fully. I’m so sorry one of your windows wasn’t functioning, we are awaiting a repair, unfortunately due to the nature of the windows, these fixes can take a little longer than we would like.
Again, my apologies for any confusion caused by our listing. I hope you and your partner enjoyed the concert.
With very best wishes
Convenience with a view
Just a fantastic place bang in the heart of the city.
The studi flat is ingeniously laid out with all you could want for a 1-7 day stay. Fluffy bathrobes, fresh oranges to squeeze your own breakfast, coffee, Apple TV devices, wi fi and a very comfortable bed. And did I mention the view?
Stopped here for the first time...
And was delightfully impressed with the high standards and the modern twist on a iconic long standing established building in Birmingham. The location was second to none and the staff were friendly, giving suggestions on places to eat and attractions in the area. If I was to stop anywhere in Birmingham again it would only be here. Can't praise it enough. Homely atmosphere... Much better than a hotel experience. Perfection perfected 10/10
Fantastic stay! Will recommend!!
Me and my partner stayed for one night and thought it was incredible.
We even wanted to book another nights stay. The customer service was incredible, particularly from the concierge, Simon. Who made sure that we all looked after. He always had a smile on his face and was always interested in what he could do to help us. The room was fantastic and the space was utilised perfectly. We spent hours looking out of the
Sliding Windows looking over the city.
The Rotunda is fantastic!
My wife and I were going to a gig at the O2 Institute and booked at the Rotunda for our mid-week stay.
We had a fantastic 1 bedroom flat on the 2nd floor with a very cool balcony overlooking the shopping precinct. The flat was small but spacious, very tastefully decorated with a nice little kitchen and good size bathroom with bath. The evening of the gig, we were perfectly placed to find something to eat, walk to the venue and stop for a few drinks before/afterwards and the following day we were right in the heart of The Bullring, so couldn't have been more convenient for a bit of retail therapy before we headed home. Would definitely stay again!
Staying Cool at the Rotunda 4*
Went to visit family in Birmingham.
Enjoyed the central position of The Rotunda.
This hotel is located above Zahra, meaning it is near every shop in the center.
Our apartment was a "mini" on the 18th floor, offering amazing views at night as the city lit up. The room was clean, tidy and offering many things I've not experienced in other hotels. It had a skybox, blu-ray player and a well equipped kitchen. Very modern and very sophisticated in appearance. The room, being as it was really shocked, surprised and made my partner happy for her birthday. The only slight things I picked up on was a seat looked a little stained, and the view isn't great in the day time because it's Birmingham. Other than that, fantastic!
Perfect location for a girls weekend!
I booked the Rotunda for a shopping weekend away with my daughter, and couldn't have picked a better spot.
The apartments are next to Zara with the Bull Ring literally just around the corner. We were on the 17th floor and the apartment had an amazing view of the city. The kitchen was well stocked with a coffee maker (with a choice of filter coffee), electric juicer(with fresh oranges provided) an array of teas and hot chocolate, and there was even fresh milk and ice cubes in the fridge ready for our wine :) and a choice of cereals for the morning. We only stayed one night but there was a washing machine(with tablets) and an ironing board. The bed was very comfortable and the lounge was just perfect, with a sofa, dining table, I-pod docking station, flat screen TV with DVD player and full Sky HD including Movies all at no additional cost. You could even open the patio doors onto the city. The customer service at reception was also very good, we couldn't fault it and can't wait to stay again!
Unique, stunning views, quirky!
Different, but excellent.
Well thought out, nice touches (juicer & oranges; coffee options) and the most stunning of views across the City - brilliant at all times of day/night.
Room with a view ( Hell of a view..! )
Great place, very central, handy for shops, restaurants etc.
Great apartment, modern, cool. Amazing view. Great staff. Perfect stay.