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84% would recommend it to a friend
The Big Sleep Hotel Eastbourne By Compass Hospitality
A nice, clean, secure room with everything I needed.
In a good location with a decent view. The only slight flaw was the size of the shower screen on the bath. It was just a little small and the shower sprayed out onto the floor. But all in all excellent value and a comfortable stay.
Very clean and tidy although furniture a little dated.
in room 106 .
Was a nightmare outside room on roof was a heating flume every 2/mins it would whistle.
Our room over looked the roof. Also room very basic and small. Had hardly any sleep. Will not stay here again.
friendly.helpful. Basic needs refresh
Staff very helpful.
Rooms clean but could do with a re fresh ..breakfast was good but cheeky that you have to pay extra for cooked...
Does the job
For the price and location, the hotel is a no frills but practical choice.
Though not sure about the blue fluffy curtains in the rooms!!
NOT value for money!
We have stayed in quite a range of hotels over the years, but this is the first time we have travelled with our Dog, so we chose this hotel as we were able to bring him with us.
We were charged an extra £10 for the privilege, though I don't see why, as no special provisions were made for him. The room was generally clean, but the 'fluffy curtains' were filthy, as was the same material which covered the base of the bed, not very hygienic at all & was probably the reason for the constant smell of dust. The bathroom floor (edges) could've done with a better clean, as it was obvious the main floor area was just cleaned. The tea/coffee facilities were minimal, but I was given more when requested from reception. That said, when made, the tea & coffee tasted dreadful. We felt it had more to do with the water, as I had brought my own hot chocolate, which still tasted awful. The sheet on the bed was stained, though it was freshly laundered, not a good look for sure. Bed was reasonably comfortable, have slept in far worse. Continental breakfast was standard, but was good enough to start your day. Tea & coffee from machine tasted fine. BUT. There was a very mouldy apple in the bowl, stuck to the side, which was put out on the table. It must've been there for more than 1 day, by it's state. I brought it to the kitchen staffs attention. They got rid of it, sorted others, wiped bowl & put back out. Didn't even wash the other apples, yuk. At the cost of £79 (inc. of £10 for dog), this was far from a bargain. I would not stay here again, unless they addressed all issues mentioned. To me, these are basic things that could & should be easily dealt with.
Good, clean, comfortable
Enjoyed our stay
Extremely good value for money
Much better than "basic" as I read on some of the reviews.
Very clean and a bathroom like new. The only downside was as we came into the room the heating was on (15th April - exceptionally good weather) and we could not open the window very wide. The "furry" curtains also helped to retain the heat but after turning off the heater it was much better. Loved it and would recommend it. The reception staff were so helpful too. Breakfast was good and there was the option to pay a little extra for a cooked breakfast. Close to the beach and also close to the two theatres, one of which we visited.
The Big Sleep- It Certainly was.
Our stay at The Big Sleep gave us just what we needed.
A chilled atmosphere, v friendly staff, clean& great value for money. Fantastic location. We had the best nights sleep we've had for years. Will definitely stay again.
The Best Budget Hotel we have come across.
Thank you for an excellent four days' stay in sunny, rainy, windy and snowy Eastbourne.
The quality of the hotel was excellent. Staff were very professional - courteous, friendly and helpful at all times. Cleanliness of both public and private areas was outstanding. Rooms were very comfortable with all that was needed, very thoughtfully and tastefully arranged. Ancillary staff cleaned the rooms we were occupying on a daily basis but were unobtrusive. continental breakfasts offered plenty of choice and generous quantities of food. The one cooked breakfast we had was served punctually and was of a high standard. The one night we ate in, food was again enjoyable and quickly and efficiently served. Altogether, very well done all staff - your managers should be very proud both of you and of the hotel.. We really look forward to coming again.