Reviews - The Manor Hotel & Restaurant


Berwick Pond Road Rainham, Essex, RM13 9EL

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (24)

100% would recommend it to a friend


Customer service


Food quality

Room quality


  • K Little

  • November 2015

Beautiful place.

Such a beautiful hotel.

Bed was amazing - so comfortable. I requested a bath. I got one, but it was so shallow. Only slightly negative thing about the room. Everything was perfect. Breakfast was included.. Wasnt to keen on the sausage or mushrooms but the rest was lovely. Lovely staff. Nice & quiet within the hotel as well.

  • T Smith

  • September 2015

Would recommend

We have stayed here on a number of occasions and we have always found the accomadtion, food and staff to be excellent.

This is a lovely quiet location and not to far from local shops and the popular Lakeside Shopping centre. Would definitely recommend.

  • Anthony O

  • September 2015

A night in Rainham

Arrived to an excellent welcome and things got better.

Room was well appointed and very clean. Views from the room were across lush green countryside. Relatives joined me for dinner where food and service were excellent and the staff were most helpful throughout my stay. It is just a pity I don't go to Rainham more often!

  • raymond L

  • August 2015

The Saddest experience in a really lovely hotel

Following Laterooms guidelines, I have filed a serious complaint.....

This is a lovely hotel waiting to happen, one day it will blossom and be fantastic, the staff, from the very professional and agreeable manager down to each one of his staff are of the best possible quality and helpful in ever way. The hotel has recently had a refurb by the looks of it, bathroom still has 'builder notes' on toilets though not really thought out as well as it might have been and there is clear cost cutting practises, the carpet was filthy in the bedroom, red stains on it look gruesome, large tv alas did not work, they had trouble with the lock system on the door and had 'superglued' it, not really the action of a correct manor, I believe the hotel is being sold off, food was very good, really very good, bit small and could have been warmer considering the price. With the faults put right this could be up there with the best.

  • Slawomir P

  • May 2015

Great value for money& superb customer service

We stayed at the Manor House on a Thursday night.

We carry a lot of equipment, so the lovely receptionist upgraded us to the penthouse suite. Staff are very professional and food is very good. If we ever the area again we will come back to the Manor House.

  • Hilary B

  • May 2015

A quiet gem

Great to find a quiet, rural hotel so close to all the urban sprawl.

Woken by a cuckoo. Big, bright room with everything you'd want to find and more. Amazing value.


  • October 2014

It was a wonderful experience, the atmosphere was serene and welcoming.

Good car park, noise-free environment.

  • andrew k

  • October 2014

Nice place for the night

Booked last minute for a very reasonae price.

Very smart clean room, comfy bed and nice hot shower. Food was great and the beer was cold. What more could you want.

  • Carrie H

  • October 2014

Lovely hotel

Hotel is in a lovely quiet setting and we were really happy with the room.

Great size and nice swanky bathroom with a king sized bed to boot. Food in the restaurant was top notch with great service. Really happy we found this hotal!

  • K Rehman

  • October 2014

It was ok :)

We had good time :)