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93% would recommend it to a friend
Simple but good
A really nice room with comfy bed.
As a self catering studio a second chair would be good. A folding chair could easily slip in by the ironing board. The extract needed fixing but aside from these niggles it was excellent with great views.
Lovely apartment very clean helpful staff, parking was tight but stunning place
Quality at very reasonable price
Was allocate the Harrogate Suite and was very impressed.
Great space to relax and spend time in only wish i could have stayed a 2nd night. Have already recommended to work colleagues
Beautiful comfortable room, excellent views from two windows, lofty spacious accommodation.
My daughter and me stayed two nights and found everything to our liking and convenience. Only bugbear wasTV was a bit small for size of such a big room, and sink in bathroom wouldn't empty, but this was due to the plug stopper being faulty when we asked.....the high winds made for pretty noisy night time night up in the rafters and had to use earplugs!!!
Disappointing Stay. Excellent Customer Service
We experienced numerous problems from the very start of our stay and throughout, not least that the standard of cleaning left a huge amount to be desired.
The quality of the accommodation was not the high standard we expected - mostly due to lack of maintenance, however, we experienced customer service to a standard that would beat that of any 5 star hotel we have stayed in and we were compensated in full. Overall a disappointing experience and the problems we encountered definitely tainted what should have been a wonderful weekend, fortunately the other elements of our visit to the region meant it wasn't a complete disaster.
Heritage Serviced Suites
Very good standard of accommodation.
We enjoyed our brief stay.
Heritage Serviced Suites
Excellent accommodation and well prepared upon arrival.
The York Suite Upgarde - Fantastic Choice
Upon booking the accommodation for my partner and I through Late Rooms, we were at first a little disappointed that we had booked a studio for the weekend.
However after emailing Heritage Suites (Brandon) about our problem, he soon amended our booking and we were then moved to The York Suite, for a small additional cost. Once arrived at the Heritage Serviced Suites we soon checked in which was very easy, the instruction given were very clear. When we got to the room, may I just say it was MASSIVEEEEE, absolutely beautiful, massive beams, pillars, original brickwork, just stunning. Everything was clean and tidy, fresh towels, clean linen (I know this is what is expected) but the place was immaculate. I love a good bath and, the stand alone bath was brilliant, the water was very warm and ran extremely quick. My partner did say the water pressure for the shower wasn't that great, and felt a little cold, this was only a little concern. The lounge area was great, the sofa was huge and comfy, we would retire there in the late evening to watch a film. The only downside to this apartment was the fact that it was really windy the night in which we stayed, and for that reason the wind woke us up numerous times throughout the night, however this is no fault of Heritage Suites, weather is unpredictable. I would definitely recommend staying in this beautiful apartment for a little getaway. Both my partner and I had a fantastic stay, and most certainly will be staying here again. I would also like to thank Brandon Sweeney for helping us with the room change, he was very kind and helpful.
Good standard of accommodation.
Customer service was very good indeed, very helpful.
Walking distance from hospital which was ideal for us.