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87% would recommend it to a friend
Excellent place to stay
ALL the staff were extremely friendly and had a sound knowledge when asked questions.
I was amazed that all staff had a genuine smile on their faces this certainly didn't appear false, surely someone there was having a bad day. if they were they kept it well hidden. I can't wait to book my next stay there and will heartily recommended it to all my friends and family. Thank you Crowne Plaza
A place to relax while at Crufts dog show
Very comfortable hotel at which I have stayed for the past four years.
Very convenient for NEC which is a short walk away. Staff very attentive and pleasant at all times.
Top Class hotel, everything you need
Very good hotels and the rooms had everything you need including all the normal tea, coffee, trouser press, hairdryer etc etc.
We stayed here 3 nights and every day had complimentary bottled water, chocolates mints and condiments for refreshments. In many hotels this only lasts one day, so would highly recommend this hotel. Only criticism is the parking charge of £10 per day which I would like to see scrapped. We had a complimentary pass for parking as an exhibitor for another car park but needed the car at the hotel to get about.
Crowne Plaza Birmingham NEC
The breakfast was lovely and the staff were friendly and helpful
An average hotel
The hotel gave an aura of somewhere very posh, and the price definitely reflected that.
However the room itself was no different to a lot cheaper hotels and I would not say it is worth the price. I did not try the food there as it would of been over £40 just for a one person meal and it did not seem worth it. On check out we were told in both the confirmation email and on arrival at the hotel that it was 12:00, but I was disturbed at 11:00 by a member of staff who was insistent that I should have already checked out. Overall the hotel itself was average and could of offered more for the price tag that came with the room.
perfect place to stay for LG shows,but when we tried to book for nickelback tour next november the price had doubled so we booked into the hilton hotel for the same price as we payed to stay with you this time, though we would have been more than happy to become regular stayers at yours
Stayed overnight while.
Visiting a venue, although the hotel very busy the staff were very helpful and accommodating, assisting us to eat although restaurant full and booked up sitting us in the bar area
no space in an empty restaurant??
went into restaurant at 5.30 told it was fully booked ( not one person eating in there) and to come back at 9.30 !!!.
snack bar was very ,very noisy and felt like eating in a hall way. not impressed, actually booked out and went home so didnt even stay the one night we had booked
Good all round
Stayed here whilst exhibiting at the NEC.
Really handy as it was onky a few minutes away from the Hall. Clean throughout, high quality meal, very friendly staff and lots of space. Car park spacious, the room had everything you need for a short stay, check in and check out by efficient. Decent price so all in all. If you need a hotel right on the doorstep of the NEC, this one fits the bill perfectly, better than the others I've stayed at nearby.