Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
85% would recommend it to a friend
Very nice hotel
A very nice hotel.
Very clean. Very helpful and friendly staff in a perfect location . I would definitely stay he again and wouldn't hesitate to recommend staying here to anyone wishing to visit birmingham
Q's Q's and More Q's
Had to queue for 15 minutes to book in, however once done all went well.
The next queue was next morning - Queue for Breakfast not just to door of dining room but out of the corrider up stairs to first floor and partly into reception lobby. Eventually after approx 30 minutes managed to participate in a not so cheap breakfast!!. Third and final queue was for 10 - 15 minutes to check-out.
Would only stay again if guaranteed that the queues were shorter and breakfast was quicker.
It gave the impression that the Hotel could not cope with the numbers. It took the gloss off what was supposed to be an enjoyable visit to NEC