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87% would recommend it to a friend
One of the best hotels I've stayed in, excellent for getting to the LG arena for our conceet, great staff, top class hotel would definitely stay here again.
The food was fantastic and the staff were really helpful, couldn't ask for a better hotel.
very good first room had broken bed but was changed promtly
Nice Hotel Shame about the parking Charges!
We arrived quite late on the Friday night and in spite of that there were quite a lot of other people arriving at the same time but another receptionist appeared so checked in quickly.
The room was of a nice size, clean and the bed was comfortable. The bathroom was also well appointed with a powerful shower and plenty of hot water. The downside was that it was very hot in there and we couldn't turn the air con down below 17 and the unit was positioned over the door so didn't really have much affect on the room temperature. The food was good, but the breakfast was expensive. We did have a query about the final bill and e mailed but ended up having to phone to sort it out. There was also a parking charge of £10 a day which is not really acceptable for people who are staying at the hotel.
Would stay here everytime when visiting the NEC. Excellent room with view of the LG Arena.
Food fiasco in the bar
I have already written a review and sent it to the review centre.
There were no direction signs from the Birmingham Railway Station to the hotel so we had to walk quite a lot.
The reception staff was very friendly and helpful. Very close from/to the NEC. A shopping centre is being built at the moment so it is quite noisy from the early morning.
overnight stay to visit LG arena
Lots of friendly staff.
Really nice room.
Supper convenient for the LG Arena
One night stay.
Excellent hotel to stay at if you are going to the LG Arena for a concert.
After arriving at our booking in time we were told our room was not ready but the staff were helpful and gave us complimentary drinks while we waited so not to much hassle, rooms were clean and cheap through late rooms.
The breakfast was good to and all the staff we encountered were friendly and helpful, the hotel is ideal if your going to the nec.