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Reviews - Crowne Plaza Den Haag - Promenade

Choose The Crowne Plaza Den Haag-Promenade hotel for business and culture in the Netherlands' international city of peace and justice.

Our multilingual Front Desk staff are ready to usher you to board meetings or banquets for up to 600 in our expansive Conference Centre , or you can speak to the dedicated Concierge about discovering The Hague's outstanding museums and galleries .

You'll find that it's a stay worth celebrating. It's 40 minutes' drive from Amsterdam Airport Schiphol and 30 minutes from Rotterdam The Hague Airport to Crowne Plaza Den Haag-Promenade, nestled in the lush Van Stolk Park between The Hague city centre and Scheveningen's sandy beaches. UN and government buildings pepper the surrounding area, with trams connecting us to the coast and the city. You can leave your vehicle in our spacious car park .

Meet informally with colleagues on the terrace of our intimate Passie Food & Drinks restaurant, where chefs create new and innovative dishes to match the season. Your cocktail glows at the colour-changing Passie bar, decorated in sleek marble and white. The Crowne Meetings Director is your ally for successful business and events at Crowne Plaza Den Haag-Promenade , where we're confident we'll take care of all the details.
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Overall score Guest rating scores since October 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
0% recommended this accommodation to a friend 0% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Disappointed with the hotel - rated as a 5strar hotel but unusually for Crowne Plaza,didnt merit it
Room was basic, bedding was odd - plastic ?. Given a twin bed when I requested a double.
Strange tv arrangement where majority of channels only available on a 'paytv' basis.
Too few staff on reception, though well treated when queues dealt with.
first day breakfast cold.
Felt overcharged - 3 star masquerading as 5star


Dear Joe M, Thank you for taking the time to write a review about your stay. Please accept our sincere apology for the overall dissatisfaction you experienced and we regret for the inconvenience our rooms accommodations and breakfast may have caused during your stay. We appreciate you bringing this matter to our attention and rest assured, we will address this and will work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Zelyn IHGCare

Reviewed by
Joe M

From UK
Who stayed in October 2013

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