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89% would recommend it to a friend
Best Western Palm Hotel
Although there were a couple of issues during our stay at the Palm Hotel, I am pleased to add that the Operations Director dealt with these and resolved them to my satisfaction.
We had a very spacious triple room with good facilities. The hotel was accessible and ideal for our short stay in London.
We had a good one-night stay; staff friendly and helpful
Excellent Value - Staff, room & food all first class.
Smart and comfortable hotel
Recently refurbished to a good standard.
Smart and comfortable with good facilities. Room small but adequate. Parking makes it very convenient for anyone driving to North London.
Very helpful staff
Hotel staff were very helpful, and helped sort out options for food as the restaurant had been booked for private function
Very good city hotel
Ideally located for Wembley and the centre of London.
Service was very friendly, especially the barman. The value for the price we got for our stay was very good, and would highly recommend the hotel if the same or similar deal was available.
Friendly and welcoming
Only stayed 1 night but great room lovely hotel and staff were excellent would definitely stay again
Thumbs up overall
Was quoted incorrect price to start with but this was resolved.
Everything was as one would expect at a hotel, location wise we didn't realise was so far from the city centre nor on a motorway. Overall was a lovely time and just what we needed after our wedding on Saturday. Staff were pleasant and friendly.
All I can say is this is the more than what I expected, booked this hotel as a rush purchase and I was more than happy with what I got, the room or shall I say rooms were massive, clean and so comforting, next time I'm in London I will be staying here
Friendly and a very nice hotel!
Arriving at the hotel, check in was simple.
The room was nice - they accommodated the fact we needed to turn the twin room into a family as we had one more person with us. Shower was decent, tea & coffee facilities and upon checkout they were extremely friendly. When going back into the hotel to ask where to get breakfast, they offered us free Lunch Packs with a couple of sandwiches, crisps, a cake and some water in. Nice touches by nice people make all the difference. About a 15 min walk to Golders Green which is a nice enough place to have a drink as we found out on the way back from Central London. Very good.