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Reviews - InterContinental London Park Lane

5Self Classified Hotel Ratings explained
One Hamilton Place,Park Lane, London, W1J 7QY
Steeped in history, this London hotel was once the site of a royal residence. Now the epitome of contemporary elegance, the hotel is located just steps from Hyde Park and in view of Buckingham Palace. Enjoy people watching in our chic lounge or escape to our full-service spa. Savour the menu at Theo Randall’s, voted the ‘finest Italian in London’ or try Cookbook Café offering a fresh, seasonal menu. Bike the Serpentine or stroll the South Bank, from County Hall to Borough Market.
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Overall score Guest rating scores since May 2013 Customer recommendation
Guest Reviews Based on 2 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
75% recommended this accommodation to a friend 75% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Weekend treat!
My family and I stayed for two nights at this hotel and really enjoyed our stay, the staff treated us very well and were extremely helpful, especially when we wanted to make diner reservations in the hotel or around the city. The breakfast room was very well catered with lots to choose from freshly made American pancakes to waffles etc..
Our room was very clean and well turned out with every convenience, The beds are really comfortable also. We ordered room service and found the food to be very good.
From the moment we arrived we felt welcomed. I think doorman play I big role in making your arrival feel special as they greet you quickly and get in the hotel with minimal hassle, if your on your way out its amusing to watch them signal a taxi with a whistle or shout! They also don't stalk you for a tip!! If you do tip your made to feel that it is not needed but are shown a great deal of gratitude.
We will certainly visit again.
Thanks to intercontinental park lane!
W J Cooper

Reviewed by
W Cooper

From Fareham, UK
Who stayed in February 2014

Family with young children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

very good hotel

ManagementResponse

Dear Alan Macdonald, Thank you so much for your feedback. We are delighted you found our hotel ideal for your needs. Your feedback is important in our continuous drive for excellence. We hope to welcome you back upon returning to the area. Sincerely, Zelyn

Reviewed by
alan macdonald

From Glasgow, UK
Who stayed in May 2013

Travelling alone

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