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96% would recommend it to a friend
What a lovely surprise.
This is truly a grand hotel. Beautiful food, attentive staff and gorgeous room!
Grand in every way
We stayed here on our wedding night.
The staff were so helpful, made sure room was ready for us at 12.30. The room itself was spotless. Bed so comfortable and views spectacular. We only live local but wouldn't hesitate to come back again
Overnight stay following James Morrison Gig
What a beautiful room at the front of the hotel with a great view of Longsands beach and the sea - just perfect.
Breakfast room although busy was a delight of old style surroundings and service. Bacon could have been crisper, but a small detail. Would recommend this hotel to anyone.
One night in Tynemouth
Hotel was much better than expected,room view was spectacular,could see the lighthouse in the far distance.
Ate in the hotel,good value for money and tasted great. Staff excellent throughout,a very short stay,but a lasting impression. Thanks.
Not so Grand..
Staff-- some cheerful, some grumpy.
When facing a complaint, one member of staff was quite rude, whereas others were understanding and reacted positively. One evening meal of fish was very poor and returned to the kitchen; no charge but little understanding. One soup of the day was said to be Broccoli and Almond:- curiosity made me order it but it resembled celery and sage with huge amounts of salt and pepper; horrible. Then a ribeye steak turned out to be rump, and tough. Breakfast was poor each day. None of the milk was refrigerated nor any fruit juices and this in the heatwave of July 15th. I had better breakfasts at premier inns in the same week and same area. It is just not good enough at £100 plus per night. That said, not every meal was a disaster, yet all were below average and expectations.
Thank you Grand Hotel
Stayed their whilst attending a wedding, had a pre perception of the place being dated, how so wrong was I.
The place was a class act from the wedding venue to our room with the unbelievable view of Tynemouth beach - it was close to 90 degrees and the beach was packed. Back to the hotel the stairs are great and an idea place for wedding photos, really sets the place off. Rooms were clean and had everything you need for a comfortable stay. The hotel staff were great and very helpful. I would recommend this for weddings or even getting away for a few days. Got to be one of my favorite hotels so far and I can be so picky.
Lived up to and exceeded our expectations.
Staff were friendly and polite, bar staff in main lounge were exceptional. Our bedroom had been recently refurbished and was beautifully decorated although I'm not sure how thoroughly the carpet had been swept.
We dined in the restaurant celebrating my mother's 90th birthday; the venue was perfect for the occasion. Would definitely recommend this venue.