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97% would recommend it to a friend
Flawless in every way
My wife and myself stayed at the Grand hotel because I was the best man at my friends wedding.
from the moment we arrived we where made to feel welcome. the hotel itself it spotless and the staff are excellent. the hotel is a fantastic place for a wedding venue. 10 out of 10 for the wedding meal to the evening buffet carvery and even the breakfast. A great place to stay
Attended for a party, all went very well and staff coped with GF diet.
Lovely breakfast warm and cooked just right!
I am a regular guest here and am always well looked after.
Took over half an hour to be served breakfast
The hotel was really nice.
The staircase was particularly nice
We stayed at the grand as we went with friends to the wine tasting and enjoyed most aspects of our stay.
On leaving i reported that the towel rail above the bath was loose as was the riser rail in the shower cubicle, the shower door was brocken and the shower head was split. The lady on the reception was very upset and told me that she could have moved us to another room. If i had reported the problems straight away she could right the problem.I t did not spoil in any way our short break and i told the receptionist that but felt its better to report a small problem before it becomes a bigger problem.All the staff we met were very helpfull and pleasent. Im sure the plumber will put the little jobs right easily. Still a happy customer!!!!!!!!!!
We stayed as a one night honeymoon break with a beach facing large room.
The views and scenery are worth paying that bit extra to upgrade to have breakfast in your room looking out of the large windows. We love Tynemouth as it is a bit of a hidden gem in North East England with trendy bars and quality restaurants 5 mins walk from the hotel in a seaside village setting. As experienced travellers we would highly recommend this stylish and very comfortable hotel. We will definitely stay again as even in the winter this place feels like somewhere warm to get from it all.
Accommodation lovely, food was ok beautiful decor throughout
Visit was everything I expected from the hotel, based on price and recommendations from friends.