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Reviews - The Clifton Hotel

2AA Assessed Hotel Ratings explained
St Pauls Road Clifton, Bristol, BS8 1LX
The relaxed café atmosphere creates a warm welcome to The Clifton Hotel, and that, along with the location makes it an ideal base for exploring Bristol. The grade II listed building is situated in Clifton within walking distance of boutique shopping in Clifton Village, bars and restaurants on Park street and tourist attractions such as the zoo and suspension bridge. Traditionally decorated en-suite rooms retain many original features such as floor to ceiling windows and are finished with a complimentary hospitality tray including fresh tea and coffee, fresh fruit and biscuits. With a 24 hour reception and links with local companies offering spa packages and days out you can be sure your needs are catered for at any time. In terms of dining the hotel is home to Caffe Clifton serving a range of teas and coffees, cakes, snacks and lunches and is the perfect place to sit and relax with the morning paper. Racks our bar and restaurant is a popular venue serving seasonally inspired home made meals and a range of drinks as well as our morning breakfast with the option of dining inside by the fire or out in the sunshine!
Picture of The Clifton Hotel, Bristol at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 108 reviews
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  • Cleanliness of accommodation
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  • Family friendly
68% recommended this accommodation to a friend 71% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

So this is what the hotel world would be like if the youths were in charge
I suppose the signs weren't good when I discovered the hotel parking was actually a space behind their sister hotel about 50 metres down the road rather than anything that could be classed as adjacent to the premises but I had paid my money so had to see it through. I had let them know in advance that I would be needing a room for both me and my two young children and was directed to a room with two single beds in which was on the ground floor and on the side of their outside seated bar area. Obviously with the recent spate of good weather this area was full until late at night so my trying to get a 6 and 3 year old to sleep proved a thankless task! I ordered room service and three times asked for nothing more than two orders of plain burgers with chips. No sauce. No cheese just plain. The waitress turned up with no chips and two cheeseburgers! I returned them immediately as my children wouldn't entertain the food and at the price I had to pay I felt they could have at least given me what I actually ordered. Soon enough the plain burgers and chips...sorry. ..fries turned up and both children said the burgers tasted weird. I've never drank urine or eaten anything marinated in the stuff but that is the only thing I could mentally associate the taste too such was the acidity on the tongue! Out of the 4 or 5 staff that I came into contact with there was just one I would say had ever attended anything like a customer service course and he stuck out like a fish in a bowler hat.

Reviewed by
simon b

From Milford Haven, UK
Who stayed in August 2013

Family with young children

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A Little Bit Old Fashioned
I visited Bristol for the Balloon Fiesta and found this hotel extremely convenient as the fiesta was less than 40 minutes walk via the suspension bridge. Clifton and it's shops were less than 5 minutes walk away and the city of Bristol itself was easily in walking range, although alternately there is the frequent bus service 8/9 that's takes you to the city centre and was also handy as it went directly to Temple Meads station.
On first sight, the exterior of the hotel did look tatty, and the room was really dated with blankets still being used and the furniture was rather worn. However the room was clean and the shower was powerful, if a little bit of a squeeze in the cubicle. Breakfast service was usually fast, apart from one morning when it was rather slow. I had dinner one night at the hotel's restaurant 'Rack's' and while the food was good, the staff wanted to take my debit card off me for the duration of my meal, a practice that I felt uncomfortable about.
Still, I would say I was happy with my stay, and probably the greatest compliment I could give to the hotel is the fact that I've already booked to come back for my next stay in Bristol.

Reviewed by
C Wood

From Bury, UK
Who stayed in August 2013

Travelling alone

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Holiday Visit
It was a very good base for my holiday. The staff were always helpful. The room clean and stocks replenished. The ensuite was modern and functional. Despite the Summer heat, I had four uninterrupted nights of sleep.
It was good value for the money.

Reviewed by
Robert E

From UK
Who stayed in July 2013

Travelling alone

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Don't go

Reviewed by
K Alexander

From UK
Who stayed in July 2013

Couple

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Exactly what I asked for a perfect place I stay for me and my girlfriend
Was staying in Bristol for 1 night and managed to get a room for 2 at last minute. It was fantastic! In a great location and easily accessible with lovely staff and a complimentary breakfast in the morning!

Reviewed by
E Cooper

From godalming, UK
Who stayed in July 2013

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Friendly staff
Due to the weather being hot I did find the room stuffy. Even though the bed was next to the window there was just no air. But overall the room was ok. We were able to park outside so did not have to pay for the parking our car in the carpark.The staff were very friendly and the breakfast was very nice. The down side was I felt it was felt it was too expensive for the price. A bigger room with some cooling facility ie air con would have been worth the price.

Reviewed by
S Khan

From UK
Who stayed in July 2013

Couple

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Small but reasonably priced for the size. Relatively clean but a little noisy because of the restaurants opposite. Had to pay for the WiFi, which was inconvenient but not too expensive.

Reviewed by
Sandra B

From Bristol, UK
Who stayed in July 2013

Travelling alone

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Graduation Stay
I booked two rooms in April, for my son's graduation ceremony in July. We have stayed here before and were pleased with the hotel. Both rooms were small, but good enough for us. The bathroom in my room had peeling paint, but it was clean and tidy, with fluffy towels. The staff were lovely. They were very friendly and helpful. Checkout was not difficult, but the bill was wrong, and needed adjustment. It was done with a smile! ( I recall that this happened last time, too, so the management may need to review their processes.) We were happy with the stay and will return when we are next in Bristol.

Reviewed by
Denise K

From UK
Who stayed in July 2013

Couple

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Nice hotel, great staff
We really enjoyed our stay at the Clifton Hotel. The staff were really friendly and helpful, the food was lovely.
Worth noting that some of the rooms are directly above the restaurant, which can get busy (ie. noisy) at night. Because of this, and the fact that we have a 1 year old son, we asked to be moved to another room and the staff really went out of their way to help us.
On arrival we were provided with a very handy map of Bristol. In the immediate vicinity there are plenty of pubs restaurants (including a CAMRA 2013 award winning pub for real ale fans). There is also a lido just round the corner which looked nice, although we didn't get the opportunity to try it.
For a small additional charge there is car parking. The breakfast provided was excellent quality, I had a full English breakfast, while my wife had something a bit more healthy (muesli, yogurt etc.)

Reviewed by
John B

From Oxford, UK
Who stayed in July 2013

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Friendly staff, very clean accommodation and lovely food - good place to stay in Bristol at a reasonable price.

Reviewed by
F Cave

From Hythe, UK
Who stayed in July 2013

Travelling alone

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