Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
62% would recommend it to a friend
The Sandy Cove Hotel
We stayed for one night we Rely on wifi so when we booked this hotel it clearly stated Wi-Fi available we arrived and no Wi-Fi they had four separate routers all key locked but refused to let us use the Wi-Fi inside pool covered by a greenhouse roof very dirty!!
Originally booked two nights but decided to stay for away for 3.
First room (51) was excellent with stunning view across the bay. Room size was very good with all facilities. Bed was very comfortable. Coffee/milk facilities were not topped up during the room clean and had to go to reception to request more. For the last night we had to change rooms (8). This was on the floor below and nearer a thoroughfare corridor. More noise at night and light shining under the door into the room. The room was smaller and the TV, although bracketed onto the wall was positioned on the slant so viewing was uncomfortable. This is why the marks are lower for customer service and room quality. Overall a good hotel with friendly staff. Despite the small anomalies, would stay again.
Totally oustanding hotel
This hotel is fabulous in every respect.
Breakfasts are first class, evening meals are excellent, room was spotless, comfortable, and with beautiful views,and staff were polite and helpful. This was an A1 experience and it was a privilege to stay here.We would happily return.
THE SANDY COVE HOTEL
Shown to a horrible room to start with - lino on floor - wet room (an insult to the disabled - we are not disabled) which smelled very strongly of bleach.
Two weddings whilst we were there - very noisy - food mediocre - beautiful view which is why the hotel gets away with all that is not good!
Good service on reception but the Hotels badly in need of an update. Dogs allowed but not everywhere
I pretty much agree with most previous reviews on Sandy Cove in that the setting is fantastic but the hotel feels unloved.
I read somewhere that they were starting an update but apart from the reception area being quite nice I didn't see any signs of it. Our Room had worn dirty carpets and areas of peeling wall paper. The bathroom was very dated and not very clean plus the toilet lid was missing. It's the same story in the warren of corridors leading to the rooms with marked walls and worn carpets. The sound proofing between rooms and the corridors is also very poor. On a positive note the receptionist was very helpful and friendly. The Hotel also says it's dog friendly, and they are allowed in the grounds and in the rooms but not in the bar area so there's nowhere to sit with them if you want a drink . We got a last minute rate through Laterooms which to me was nearer the mark in terms of what they should be charging for rooms in the current state. Overall I wouldn't recommend it.
The room was very nice indeed, a lovely bed, gorgeous view and nice and clean...however, when the next door occupants arrived it was a different story.
The room almost shook with the noise of the power shower and we could hear everything going on in the adjoining rooms. After clearly having spent a small fortune on updating this hotel, they forgot to add insulation to the walls. I accept that they had only just opened but the restaurant was a complete joke - no one knew what they were doing (almost all were students) and when we asked for a steak because there was nothing left on the menu that we wanted, they said they had run out!. If you ate in you either had the set meal ( a choice between 4 dishes which didn't even change daily) which they bizarrely called the al la carte menu or you went to the local pub/fish and chip shop!. We guessed that this hotel had only just reopened but if I am paying the full price, I expect the full deal. The manger/owner didn't even asked if we had enjoyed our stay - I wonder why???
A very relaxing break
The hotel is in the most glorious location and we paid extra for a superior sea view room.
The view was simply breathtaking. The room itself was clean, spacious and comfortable, the shower was good and everything worked well. The only slight quibble was the rather sparse hospitality tray with average quality tea and coffee, no hot chocolate and no biscuits which may be expected for the price. However, apart from the rather cold and not very full jacuzzi, we couldn't fault it. The staff were helpful, the food both in the evening and at breakfast was first rate, the pool was nice and the surrounding area great for walking.
Wonderful location view takes your breath away, staff friendly hotel room lovely but hotel doesn't seem loved enough, the old part of hotel is a little dated and worn also hallways needed cleaning , but saying all that I would stay again, the restaurant clean and fresh with those lovely views, pool we had to ourselves but again those little neglected bits let it down not enough to spoil our stay but if they did a little work on this place it would boost up the star rate
The hotel is set in a beautiful location and we had a lovely sea view from our room.
The hotel appears to be in the process of being updated. Some parts of the hotel are very good whereas other parts are a bit tired, but overall the hotel appearance was good. The good was ok. At breakfast, if the hotel was busy then there was quite a delay to be served. Some members of staff seemed rather grumpy and fed up with life. Maybe it had been a long summer. Saturday night there was a wedding at the hotel. The noise was quite intrusive, we hadn't been told at the time of booking with Late Rooms that there would a wedding party which was irritating as we had a very poor nights sleep and if we had been warned then we could have brought ear plugs. Beware having a room over the restaurant/bar as the walls are very thin and on our first night we couldn't sleep due the noise from downstairs and barking dogs left in the bedrooms. Overall a good hotel, maybe it would be quieter and more relaxing out of season.
Sandy Cove Review
Excellent location, fabulous views, friendly staff, clean, but definitely get a room with sea views