No Booking Fee, Secure Online booking, Price Promise
What's this?

Found the same room at a different price? Tell us, and we'll offer to match it.

Find out more

Reviews - THE SANDY COVE HOTEL

3Self Classified Hotel Ratings explained
Berrynarbor, ILFRACOMBE, EX34 9SR
Wherever you go in Sandy Cove, you cannot escape our wonderful view. With stunning views across the bay, the hotel is enviably nestled at the gateway to magical Exmoor and within easy reach of the glorious beaches of the Atlantic.

Throughout the week you will be tempted by our extensive table d' hote, a la carte and bar menus all using fresh, locally sourced produce and every Saturday the chef presents the Swedish Smorgasbord & Grill Night. The indoor swimming pool features a sliding glass dome which means it can be used all year round and there is a leisure area with sauna, steam room and heated relaxation loungers all free of charge.

Children under 5 are free and children between the ages of 5 -14 who are sharing rooms with their parents will be only charged half price for breakfast. Dogs are accepted at a rate of £8 per night, they are allowed in the bedrooms (excluding superior rooms) and in the gardens but are not allowed in the public rooms. Please advise of any dogs at time of booking.

FREE WIFI available throughout all the public rooms in the hotel.


PLEASE NOTE THE SWIMMING POOL IS CLOSED IN THE FOLLOWING MONTHS:
2nd January - 14th March & 1st November - 23rd December.
Picture of THE SANDY COVE HOTEL, ILFRACOMBE at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 37 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
75% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Amazing surroundings, fantastic food and staff.
From arrivinge we were made to feel very welcome by all the staff. Sandy Cove is situated in a fantastic location, the building is well kept as are the gardens. The only downside to our stay was the dated bathroom with cracked wash basin, overhead mixer tap shower that had no pressure and stopped if you moved the showerhead hose. Even with this in mind and that we have family living onyl half a mile away from the hotel, we still enjoyed our stay at Sandy Cove and look forward to staying again soon. Thank you.

Reviewed by
M Rye

From UK
Who stayed in June 2013

Family

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

A little Fawlty Towers
We arrived at the hotel to find our room had been upgraded which was a nice surprise until we found out that the room was three floors up with steep narrow staircases and corridors and no lift which didn't make it pram/baby friendly. The room itself was spacious and clean. We ate an evening meal there and had to change our starters due to the soup being watery only to find out that they didn't have the second choice of starters available so finally a third option was made.When the main course came out the order had been taken down incorrectly and didn't come out as expected, The restaurant manager was very polite and accomodating and seemed suitably embarresed and asked us to speak to the duty manager on the desk the following morning and said they would take the cost of the main course off the bill. Eventually we came to check out and was asked how the stay had been. I mentioned the difficulty with the pram/baby and was promptly told that they didn't have to upgrade our room and that there was a fire exit we could have used to make it easier to get to the room, It would have been nice to know when we had checked in. To top it off when checking out they gave us someone else's bar bill from the previous evenings meal which was much more costly and it was quite difficult and time consuming to overcome the mistake and get credited back for the correct bill we should of had. The final comments being "At least you'll know for the next time you visit" ... Smiled politely, walked out, won't be going back in a hurry...stayed in another hotel in the same area since...so much better !!!

Reviewed by
Ross P

From Cheltenham, UK
Who stayed in June 2013

Family with young children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Glad we weren't put off by the negative reviews
We needed to book a room at short notice and found this hotel online.. We were almost put off by the negative reviews but there were sufficient good reviews for us to take a chance. We arrived at 7pm and were pleasantly surprised. Our room (standard, not superior etc) was an interconnecting room, so my husband and I had a double room and a large bathroom with a lovely large corner bath, and our 3 year old twins had a smaller interconnecting room with a single bed, z-bed and their own smaller bathroom. Each room had its own TV which was great for the twins and would have been highly beneficial had we have been in the room longer. The room was by no means spotless - cobwebs, rubbish under furniture (which we only discovered as we were looking for the TV remote control) and the hoovering hadn't been very thorough, but on the whole, the room was large, the bed comfortable, generously stocked tea and coffee tray, shower gel and shampoo in the bathroom and there were more than sufficient towels. We had no view as were at the back of the hotel but this in no way bothered us as we arrived late and were leaving after breakfast.
The breakfast was very enjoyable, a selection of cereals, yoghurts, fruit and nuts, juice, toast (self service) and the actual cooked breakfast was delicious. Admittedly not as much choice as some hotels but what was available was good quality and nicely presented.
The view is lovely, especially from the lounge where we sat after breakfast and we took advantage of the sunny weather and walked around the grounds before leaving.
Overall, we would book again and thoroughly enjoyed our brief stay. I would also just mention that all of the staff were very friendly and helpful.

Reviewed by
Kim Sheppard

From Swindon, UK
Who stayed in June 2013

Family with young children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Young family guests
The hotel is in a stunning location. The food and all staff were brilliant, 5 star. Will definatley be returning as its not often you travel with a 2 and 4 year old and it feels like an actual break!

Reviewed by
Nicola P

From Wotton Under Edge, UK
Who stayed in May 2013

Family with young children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Bathroom clean but Chrome taps and shower fittings not dried and shone so build up of scale.
Hotel cold in public places.
No top sheet provided, had to ask for one.
Gents toilets had no heating whatsoever.
Staff were good and polite and helpfull.

Reviewed by
Bernard O

From UK
Who stayed in February 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great stay
Sandy Cove is a lovely hotel in an idyllic setting. Our family room was fantastic, modern, clean, warm and very comfortable. Staff were extremely friendly and helpful. 10/10

Reviewed by
Helen Bonsell

From Loughborough, UK
Who stayed in December 2012

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Was an amazing weekend break.

Reviewed by
A Russell

From Gosport, England
Who stayed in December 2012

Couple

View Older Reviews

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Prev 1 2 3 4