Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
85% would recommend it to a friend
First class service
Excellent service, good ambience, super food and good looking room; large bathroom all well appointed.
However I found the mattress too hard and the quilt too hot so had a very comfortable night sleeping on the top. My husband however found it perfect and slept even better. We had visiting family and children but this was all accepted with no qualms by the hotel staff.
As a former Bristolian I've known the Avon Gorge Hotel for decades and been there many times, but never stayed.
The expectation of grandeur and luxury far outweighed the sad reality, however modernised it may have been or nice the view. The bar and restaurant could have been at any second rate commercial hotel, the food likewise. I had to stuff a towel between the double-glazing panes to stop a howling draft. No other facilities I could see (such as sauna, spa, swimming pool, fitness room, massage etc.). All in all, a deep disappointment.
The staff were the best I have ever met.
In any hotel , if I ever come back to Bristol it will be to stay at The Avon Gorge hotel
Very Happy Customer
The accommodation was in an excellent location and was very clean and tidy the bathroom was immaculate and the staff were very helpful especially with me trying to use my laptop the Value for money was good and the food was excellent.
Our 1st Christmas morning in a hotel
The hotel was clean and comfortable.Recent refurbishment had obviously taken place.We booked breakfast on arrival for 2 of the 3 mornings we stayed and the food was fine,providing good value for money.
Our only problem which we discovered on arriving home was that payment had been taken twice from my debit card.I was asked to present this on arrival and on departure to settle the bill.The 1st amount was £237(the cost for 3 nights)and the bill on departure for £263(including the 2 breakfasts). I had to ring the hotel and my bank urgently to resolve this matter,at my expense,when it was their error.The £237 will not be returned to my account until 2/1/14.I have little option but to accept this but it is not good enough.
Lovely 2 night stay with view of Clifton suspension bridge
Booked one night to visit bath Christmas market and booked a second night.
Lovely room with a beautiful view. Reported about the dip in the bed where springs had gone and a dry patch of blood found on side of bed receptionist apologised but that was it and had a large party on that was distracting. Disappointing. On check out mentioned again but lady just apologised.
As we have done for a number of years, we spent our wedding anniversary (the 35th) at the Avon Gorge, where we held our wedding reception all those years ago.
The room had a view of the suspension bridge and Clifton village, was recently refurbished to a high standard and we were delighted with it. As always, the staff were helpful and courteous and our stay in our old haunt of Clifton, where we first met and lived when we were married, was again memorable. We have lived in Cornwall for over 30 years now, but still return to the Avon Gorge at least once a year and hope to return to the beautiful and vibrant city of Bristol for many more years yet
Terrace with a view
First impressions were very good.
Friendly at reception and nice room. Food in the bar was nice and the view from the terrace was great. The downside was at night. There must have been a door slammers convention on when we stayed. We were kept awake till the small hours listening to every door in the hotel being shut. Our room overlooked a busy street so we heard all the revellers too. I found the pillows too high and hard, but that's just my preference. Car parking was very limited too. Ideal location for a visit to Bristol Zoo as it is only a 15 minute walk .
Not too bad but not great either
View was limited, water pressure very bad so shower was pretty terrible.
Noisy lift shaft. Only 2 channels worked on the TV.
avon gorge hotel
No complaints about accommodation, but when we asked for Bacardi in the bar we were served with a cheaper rum - if you ask for Bacardi you should be served Bacardi if not they should tell you that it is another make