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82% would recommend it to a friend
Great location, shame about the rest!
Great view of the Clifton Bridge, but ...
room was only surface clean and the bathroom was smelly. Breakfast was poor in quality, choice and service. The (female) restaurant manager was particularly brusk and unfriendly, she was more keen on clearing away the buffet and getting the tables changed for lunch than serving the breakfast guests. We won't be returning.
The room we were allocated was very nice.
It was clean, well presented, and in good repair. The rain shower was lovely. We chose a 'village view' room as we were only going to be sleeping there so there didn't seem much point in paying extra for a view. The terrace was lovely though the drinks were a little on the pricey side. The only real downside was that our room was incredibly hot. Fortunately it was not one of the warmer weekends we've been having, if it had been I'm not sure how we would have coped. A fan was provided but this only made the temperature bearable.
Great location, atmosphere & view of the Balloon Fiesta too!
Manged to get a late booking for 1 night to mix business with pleasure.
Sampled the restaurant & bar terrace with ample staff and great food across a varied menue. the attached pub provided for a great atmosphere what with hotdogs & ice cream booths available as well as traditional cream-teas. Comanding a view across the Avon Gorge to Brunells Clifton Suspension Bridge made for a examplary location for photographs of the Balloon Fiesta, whislt tucking into an early dinner
Free bottle of wine was a nice touch but noise was an issue with lots of people, presumably kids running up and down the corridor outside our room.
The room was of a high standard and clean. Location was excellent, however, and very near the Suspension Bridge and Clifton Village.
Nice place, slight issue on check out
Had a lovely stay, clean and comfortable.
only problem was they tried to charge me for breakfast which I didn't have. thankfully the staff sorted it out
The room was stifling hot and you couldn't open the windows more than a couple of inches.
A fan was provided but did not do much to alleviate the heat. Apart from that a nice hotel in a great location
Newly refurbished rooms and corridors, a big improvement.
An excellent experience.
This hotel is very good and my expectation before arriving was already quite high given the other reviews and Hotel's own statements. However, my expectations were exceeded and the reviews did not do justice to the hotel, it's location or the magnificent views of the Bridge from the large terrace and of course, some rooms.. The only minor crticisms relate to the slighlty less than attentive reception staff. The welcome and level of interest was disspapointing. The only other point of concern was that the room not being equipped with air conditioning and we stayed on an exceptionally hot night. I guess we can not really blame the hotel for this, but nonetheless the lack of a/c made for an uncomfortable sleep.
Fantastic stay, cherry on top of my graduation day
I stayed in the Avon Gorge Bristol for the night of my graduation as i had things to do the following day and my partner and i know we love the white lion bar attached and the village.
I asked for the sheets to be washed in non-bio as my partner has an uncomfortable skin reaction to biological washing powders. I was called two weeks before the check in date by a member of staff who informed me that she had called the sheet and washing suppliers and that our sheets would definitely be washed in non-bio. She delivered on that promise as we both had a comfortable night sleep and his skin didn't flare up over night, which i can assure you is a blessing.
As we were there for my graduation we needed to be at the cathedral dressed and ready by 2:30 so i called and asked if i could check in early and they were very accommodating and said my room was ready by 9 and i could arrive when i chose. This made my day so much easier.
My partner had bought me a bottle of sparkling rose to celebrate and yet again a member of staff helpfully delivered us a bucket of ice and glasses. My brother is disabled and was supposed to arrived a little later with my mother. The staff on the front desk went out of their way to find him a taxicab that could accommodate his wheelchair.
We went up to our room to find that we had been upgraded to a room with a view over Clifton bridge and the gorge which was just delightful and that extra special as we love that view.
Overall the room was fantastic, clean, the view was spectacular, the service was fantastic and this whole experience made my graduation day feel extra special.
I should add that the staff were unaware it was my graduation and this was not a special request or treatment, they were just damn good at their jobs.
I've stayed in 4 star accommodation that was vastly inferior to the Avon Gorge Hotel.
The room was large, bright, clean and airy and very well maintained and tastefully decorated. As was the bathroom. Every member of hotel staff that I dealt with was charming, friendly and helpful. Breakfast was great - good quality fresh food and plenty of choice. Only one minor niggle and that was the parking which was limited in availability and awkward to access. Not sure what you could do about that though....