Reviews - ibis Birmingham Bordesley Circus


1 Bordesley Park Road, Bordesley, Birmingham, B10 0PD

Price From

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (31)

68% would recommend it to a friend


Customer service


Food quality

Room quality


  • Ant D

  • February 2016

ibis Birmingham Bordesley Circus

The £79 was too much for the room.

Worth £50 max. The hotel in general looks very dated. And I didn't want to be incriminated for something I might do wrong by handing over an extra £50 deposit before getting my key. £130 handed over for one night stay at this hotel is asking too much.

  • R Smith

  • December 2015

Great quality and value for money

We stayed the night and we're going to a concert in Birmingham centre, staff were friendly, room was spotless, nice bathroom pod very clean, comfortable bed, can't really say anything negative.

  • nathan wensley

  • October 2015

Our stay at the ibis hotel

Thank you very much as the quality of the room was fantastic.

The bathroom especially the shower was amazing and the bed was extemeley comfortable. Breakfast was nice but it was a little cold downstairs causing the food to cool a bit too quickly but all in all very good. I would definitely recommend this hotel to friends and family as it was very lovely nights stay. thanks again for this great service. I shall be using this hotel again soon !

  • T Brown

  • September 2015

Ok but not great

The room and bathroom were clean but a bit tired in decor.

The breakfast was awful but we were given a no quibble refund. The staff were courteous and professional.

Response from hotel

Dear Guest,

Thank you for your comments.

I am delighted that you enjoyed your stay and we have noted your comments about our breakfast. I can assure you that the matter is being looked into and will be dealt with accordingly.

I look forward to welcoming you back again very soon.

Kind Regards,


Ibis Birmingham Bordesley

  • Paul R

  • August 2015

We arrived at the hotel at approx 19:30 and had to sit in reception whilst they got our rooms ready !.

As we could have checked in at 14:00 this should have been easily enough time to clean the rooms from the previous day ..

Response from hotel

Dear Guest,

Thank you for your feedback. I am sorry that on this occasion that you were disappointed with your stay.

At Ibis, we strive to provide a superior service experience for every customer; therefore we treat all of your comments with the utmost seriousness.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kind Regards


Ibis Birmingham Bordesley

  • Khalifa A

  • August 2015

Enjoyed my time in Birmingham

Great hotel and great service see you next time!

  • C Reilly

  • July 2015

Ibis Birmingham

Only stayed the 1 night.

the room was clean and comfortable and the breakfast was good too!

  • h fleming

  • April 2015

No sleep

The room was clean and staff friendly and helpful, but the bed was very uncomfortable, we had no sleep at all.

  • John C

  • April 2015

Exactly what it says on the tin

Although the room was small it was adequate.

The wet room was a problem though. The water from the shower did not flush away very quickly leaving one with wet shoes and trouser bottoms.

  • L Foster

  • January 2015

Ibis Birmingham Bordesley Circus Review

Staff were friendly and very helpful.

Room was a good size and very clean. Overall had a great stay and would recommend highly.