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Reviews - Pilgrims Hotel

3Self Classified Small Hotel Ratings explained
18 The Friars , Canterbury, CT1 2AS
The Pilgrims Hotel is ideal for your stay in Canterbury City Centre. Situated within the Roman city walls, this lovely family run hotel offers a warm welcome to all our guests.

The Pilgrims hotel offers comfort, style and outstanding levels of service you would expect from a family run business. It is a traditional hotel in every sense and traditional values such as personal service and warm hospitality will ensure your visit is memorable, for business or for pleasure and has recently been totally refurbished in 2006.

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Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 29 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
85% recommended this accommodation to a friend 85% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great central location. Good furniture, especially for gear. No socket for shaver. Just enough space. Better bread (wholemeal) would have been appreciated.

Reviewed by
ALASTAIR PERRY

From CARLISLE, England
Who stayed in April 2014

Couple

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excellent hotel and staff
was made to feel very welcome the moment we arrived room was clean wash facilities were all that you could ask for. Breakfast was very nice and plenty of choice.

Reviewed by
s woodgate

From Ramsgate, UK
Who stayed in February 2014

Couple

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Pre New Year 2014 visit
Hotel fine, bar rubbish

Reviewed by
Robert Tarzey

From Windsor, UK
Who stayed in December 2013

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Excellent location
Wonderful hotel in close proximity to the city centre. No parking but not too far from the car park. Reallt nice breakfast, only real issue was the size of the room. There was hardly any room around the bed to enable you to get dressed, there was however an amazing view of tge cathedral at night from thr skylight window.

Reviewed by
N Allen

From UK
Who stayed in December 2013

Couple

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Lovely place
Right near the catherdaral and shops great staff and lovely place to stay will be back

Reviewed by
b thompson

From Spalding, UK
Who stayed in November 2013

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Nice enough for a Night but terrible bed
Pilgrims hotel was good in most respects but was let down by a terribly uncomfortable bed, so much so that I had to sleep on top of the duvet to get any comfort. Staff told me the next morning that new beds due early in December so hopefully that will sort the issue out.
Otherwise a pleasant stay.

Reviewed by
Nigel S

From Bournemouth, UK
Who stayed in November 2013

Travelling alone

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Good location, disappointing accommodation
Best thing about Pilgrims Hotel is its convenient central location, just across the road from the Marlowe theatre, and its attractive outward appearance. But since becoming a single traveller I've concluded that non-chain hotels think that anyone booking a single room must be a weary business person, in need only of a place to crash, a working shower and a decent breakfast. Well, all of these were present, but I was treating myself to an overnight stay after a theatre visit and a night in a dingy attic room was not what I had in mind. This room, up two flights of narrow steep stairs, had two lights not working and was full of dark brown woodwork and heavy furniture, with very little room to move around and no ambiance at all. The breakfast on the other hand was very enjoyable in a pleasant dining room with cheerful attentive staff.

Reviewed by
Gillian C

From UK
Who stayed in November 2013

Travelling alone

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A nice cosy room, with great and easy access to town centre.

Reviewed by
N Davis

From Calne, UK
Who stayed in November 2013

Couple

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A very friendly well located bed & breakfast. Clean tidy room lovely the staff were very friendly.

Reviewed by
C Case

From Croydon, UK
Who stayed in November 2013

Travelling alone

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Pilgrims hotel Canterbury
Excellently situated. Great value for money with good breakfast provided.
Would highly recommend.

Reviewed by
A Whittaker

From Bury St Edmunds, UK
Who stayed in September 2013

Travelling alone

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