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84% would recommend it to a friend
A pleasant stay
We stayed in one of the inn's family rooms in the cottages opposite the main pub building.
We were pleased to have an adjoining room to put our baby's cot. The bathroom
was spotless and had hand wash and shower gel supplied. Due to the nature of the cottage building we could hear the people below us particularly their television quite clearly which was a shame as we were unable to go out with the baby. Upon arrival we enjoyed an early dinner of rotisserie chicken which had an impressive selection of sides and was served quickly which was handy with our busy little person to entertain. Breakfast was good with a selection of cereals, fruits, yoghurts and juices to choose from before your cooked breakfast. The only real negative was the cleanliness in the pub that morning. We wanted to use the facilities to change our baby but the main toilets hadn't been cleaned from the night before and there was general debri (glasses on the pavement outside etc) which was a bit unpleasant to see. We fed back to staff so they were aware of our feedback and were limited with their cleaners only starting at 9am.
The Bear Inn by Marstons Inns
Nice atmosphere and very friendly staff made our stay great.
Set in the heart of the town, perfect for walking and visiting the sights.
A lovely spacious room with food on site and car parking.
Although the room (No 4) was clean, there was no milk so we were unable to have a drink. When we left the room, we checked all the drawers and found items from previous people. The shower wash was empty in the bathroom and the bath panel was pushed in. Attention to detail I thought was poor as this was highlighted when I used the main pub toilet and found that I could not lock the cubicle. For £90.00, I feel that the price was a bit steep as I've stayed in better rooms for less money.
The Bear Inn by Marstons Inns
Good value for money.
On the plus side, a comfortable and clean room and the Inn is very centrally located for the town.
However, I was disappointed as my room was above the bar and there was noise coming through until well after midnight which prevented me from sleeping. The breakfast was only a cooked English and toast with no continental offer and the coffee was lukewarm. The English breakfast was listed on the menu as having 7 components; I only got 5. The sole breakfast waiter was rushed (although polite) and service slow. The reception staff on arrival, however, were great and very helpful with the parking - the car park was full. Don't think this is value for money and will revert to the Premier Inn again next time, which although out of town has loads of parking, better rooms and is quieter.
Great Place to Stay!
Stayed one night whilst son was playing in a Cricket tournament at Millfield School.
Lovely place, spacious rooms, bar/restaurant area was relaxed and had a good atmosphere. Staff at breakfast (great choices) were very helpful and attentive. Would definitely stay again.
Customer service really very good, friendly, stayed in a little suite over the road from main hotel
Customer service really very good, friendly, stayed in a little suite over the road from main hotel which was very clean, quiet, great bathroom.
Had an evening meal on the Friday as we passed and the atmosphere a bit noisy and meal a bit average however the evening meal the night we stayed in a Sunday was really good and atmosphere very nice. Breakfast very good and helpful staff. Just over the road from Shopping Village and not far at all from Glastonbury. Would definitely stay again and recommend.
A lovely hotel just across the road from Clarks village.
Only down side had a knock on door at 9am asking me what time we was checking out. Around the bath needed a little bit better cleaning. But overall very nice place and very good helpful staff.
Booked through LateRooms and was not disappointed the hotel was clean, the staff was friendly.
my only little complaint is that the room could do with a bit of updating. We stayed in one of the cottages the room was very spacious. The location is also very central for going to Wells and of course Clarks Village. Will certainly stay at this hotel again.