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84% would recommend it to a friend
An enjoyable stay
After an extended journey down thanks to horrendous trafficon the M25 and the A303, the welcome at the Bear was excellent.
The receptionist was very hepful and explained that our room was not in the hotel itself but in a cottage a few yards away. We found this without difficulty and there was plenty of free parking. (At the main site the car park is pay and display but you do get the money back from the hotel.) The room was reasonably spacious and well presented. The room would have earned a six for quality, but for the fact that the soap dispenser in the washbasin was broken, and clearly had been for some time. When we went to the main hotel to eat although we had not booked, a space was quickly found for us and the service was very good. Quality and quantity of food was also very good: although it is a standard sort of "chain pub" clearly thought has been given to developing the menu and my request to omit chips and include a salad was met with "Of course you can". Breakfast the following morning was again of excellent quality and well served.
All in all an enjoyable stay.
OK but tired
The accommodation was OK but needed decorating.
The carpet was grubby. There was only one chair in a double room and the bed was very narrow. The staff were very helpful and willing to give good service but the brewery shouldn't rely on their staff to compensate for other deficiencies.
The Bear Inn Street
Friendly welcome at the Bear Inn and very helpful staff with fitting 16 of us in for dinner after a long day swimming at Millfield School, especially as it was only myself, partner and daughter staying there.
Stayed in one of their cottages which had a double bed and pull out sofa bed. Cottage was clean and had everything we required for one nights stay. Breakfast was included in the price of the room which was nice having the choice of cereal etc which was self service and then you had a choice of a cooked breakfast which was freshly cooked. Enjoyed our short stay and if ever attending the school again for an event will look at returning back to the Bear Inn.
A pleasant stay
We stayed in one of the inn's family rooms in the cottages opposite the main pub building.
We were pleased to have an adjoining room to put our baby's cot. The bathroom
was spotless and had hand wash and shower gel supplied. Due to the nature of the cottage building we could hear the people below us particularly their television quite clearly which was a shame as we were unable to go out with the baby. Upon arrival we enjoyed an early dinner of rotisserie chicken which had an impressive selection of sides and was served quickly which was handy with our busy little person to entertain. Breakfast was good with a selection of cereals, fruits, yoghurts and juices to choose from before your cooked breakfast. The only real negative was the cleanliness in the pub that morning. We wanted to use the facilities to change our baby but the main toilets hadn't been cleaned from the night before and there was general debri (glasses on the pavement outside etc) which was a bit unpleasant to see. We fed back to staff so they were aware of our feedback and were limited with their cleaners only starting at 9am.
The Bear Inn by Marstons Inns
Nice atmosphere and very friendly staff made our stay great.
Set in the heart of the town, perfect for walking and visiting the sights.
A lovely spacious room with food on site and car parking.
Although the room (No 4) was clean, there was no milk so we were unable to have a drink. When we left the room, we checked all the drawers and found items from previous people. The shower wash was empty in the bathroom and the bath panel was pushed in. Attention to detail I thought was poor as this was highlighted when I used the main pub toilet and found that I could not lock the cubicle. For £90.00, I feel that the price was a bit steep as I've stayed in better rooms for less money.
The Bear Inn by Marstons Inns
Good value for money.
On the plus side, a comfortable and clean room and the Inn is very centrally located for the town.
However, I was disappointed as my room was above the bar and there was noise coming through until well after midnight which prevented me from sleeping. The breakfast was only a cooked English and toast with no continental offer and the coffee was lukewarm. The English breakfast was listed on the menu as having 7 components; I only got 5. The sole breakfast waiter was rushed (although polite) and service slow. The reception staff on arrival, however, were great and very helpful with the parking - the car park was full. Don't think this is value for money and will revert to the Premier Inn again next time, which although out of town has loads of parking, better rooms and is quieter.
Great Place to Stay!
Stayed one night whilst son was playing in a Cricket tournament at Millfield School.
Lovely place, spacious rooms, bar/restaurant area was relaxed and had a good atmosphere. Staff at breakfast (great choices) were very helpful and attentive. Would definitely stay again.