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49% would recommend it to a friend
Sound hotel, very central and parking available, little rough around the edges, only one channel on telly, free view would not change channel, overall does me as a single traveler.
Good value for money
Value for money wise, it was acceptable.
The room was very basic & all the main essentials were clean, but the room was very outdated & curtains, bedding etc tatty & old fashion. The saving grace was that the breakfast was excellent value for money with full english (freshly cooked) plus cereals, fruit juices, as much toast as you wanted.
Superb value for money
Should have been paid to stay here
The room was aweful, mould on the walls, blankets old and dirty, no mattress protector and extremely stained mattress, most uncomfortable bed, like sleeping on bricks.
No hot water in the morning and extremely loud with the sound of other guests moving about. The tv remote did not work so could not change chanel.
When asking to have my bedding replaced I was assured it would be done by the time I return, this was not the case and the receptionist then argued that it had been changed.
They ask for room payment before you have seen the state if it.
Good location on the Leas overlooking the sea.
Hotel staff all very pleasant and helpful. The room was comfortably furnished and nicely decorated, with a spacious bathroom. Although not modern, the furnishings were adequate and comfortable and the decoration quite distinctive. The TV worked fine once we had figured out how to get it going. Breakfast was very good.
Cleaner should check the drawers as we found six empty beer bottles in one of them
Went last year and the hotel has improved
Very pleasant hosts and staff also polite
Not such a big hotel as I'd anticipated but everything there that I needed for my stay which was basically to look around the local areas.
I like my space so would have preferred a larger room also it would have been a bonus if the shower wasn't tempermental!
cheap and cheerful
A slightly 'tired' old lady of a hotel, which is trying to make a come back.
Some lovely features and could be wonderful with TLC. Staff friendly, helpful and kind. Very convenient for port of Dover.
Not to be repeated
Where do I start.
My cousin & I went to Folkestone for a family event. I found this hotel and thought it would be fine for 1 night. How wrong I was. After having an argument with the owner about a sea view which was requested on booking, we were given a twin at the back. On the narrow 2nd floor, with exposed floor boards due to redecoration, our room was of adequate size. The only positive was that it was clean. 1 Dbl bed & 1 single. One side of the dbl bed didn't have any springs and the whole bed dipped and slopped downward. I had to sleep only side with the springs, nearest the wall. This wall was as thin as paper and every movement down the corridor was felt and heard. The en-suite was clean but the shower was pitiful, I was unsure I would be able to wash out the shampoo.
The hotel was impoverished, despite attempts at decoration - although this was badly done.
The cooked breakfast was only best bit. Freshly cooked and hot.
The hotel is in a stunning location on the Leas, overlooking the sea. It really was such a shame - it could be so much better. I wasn't looking for luxury, but I wanted comfort.
We couldn't wait to leave.
The Carlton Hotel
Hotel was in middle of being decorated, staff friendly &helpful nice breakfast well worth the £25 a night stay for two of us