Reviews - Holiday Inn Express BATH


Lower Bristol Road,Brougham Hayes, Bath, BA2 3QU

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (39)

67% would recommend it to a friend


Customer service


Food quality

Room quality


  • K Ryan

  • October 2013

Clean, reasonable

Bed a bit lumpy and couldn't turn the cool air on but nice stay otherwise

  • Margaret McLaughlan

  • October 2013

Weekend break sightseeing in Bath with teenagers in tow

Great hotel , near centre and all attractions .

Hotel staff were very accommodating and knowledgeable about best deals etc for tours . No request phased them and they handled everything that came their way with tact and diplomacy . Although a hotel is often just a base from which to go sightseeing , especially in places like Bath , it is important that people feel secure and to know that they are being looked after . I would recommend this hotel chain to any friends or relatives who need quick , convenient , no fuss accommodation .

  • JOHN T

  • October 2013

Good stay at the Holiday Inn

Excellent location for visit to bath, just a short walk to the centre of bath and most tourist attractions.

Accommodation very good room clean and food good.

  • D Brook

  • October 2013

Disabled Access

The disabled rooms were spacious with a wet room with good access.

There were disabled rooms on each floor with lift access. The disabled parking bays were not wide and a member of staff had parked there even though they were not disabled.


  • September 2013

One night stay

No frills basic room but clean and beds comfy.easy walk into centre.

expensive one night and breakfast poor in quality and availability.

  • paul b

  • September 2013

Bath Time

Welcoming staff , rooms were fine.

10/12 minute walk into Bath centre .Will stay again

  • p copplestone

  • August 2013

The staff on the reception were friendly and very helpful.

The breakfast was tasty, but was a bit of a mix and match. Sausages, scrambled egg, beans, toast, fruit, yoghurt and cereals. We had to ask several times for things such as spoons, sausages, plates etc. as they kept running out of stuff and not topping things up. It wasn't even that busy.

There was tea and coffee in the rooms and you could help yourself to more t.bags and milk downstairs by reception. Also there were plates and knives and forks you could take up to your room if you bought food in to the hotel and wanted to eat in your room. The hotel was clean and tidy. The bathroom had a nice shower and toilet with hand wash and shampoo on the wall but no shower cap. We all really enjoyed our stay, it felt very friendly and casual, just how we like it.

  • Wendy H

  • August 2013

Room fine.

Good position to walk into Bath. Bed was rock hard so didn't get much sleep. Breakfast was ok. Lots of choice.