Reviews - King Charles Hotel

very average
when you first drive up to the hotel, it is like a very tired and dated building. once in the room, very disappointed that 1980s pine still persists! very glad we booked this on late rooms as would not have paid the full price. breakfast was very nice with attentive staff.

Staff friendly and welcoming. Evening meal and breakfast excellent.

Friendly staff but hotel quite run down, could do with a facelift
Staff very friendly. Hotel could do with a facelift and replacement towels and bedding. They were clean but some of the towels were a bit ragged and the sheets and duvet covers have seen better days. They did look clean but looked like they needed ironing, they were wrinkled along with the vallance round the bottom of the beds. Bathroom was far from spotless, round the taps had not been cleaned properly and sink, shower and toilet all needed replacing. The flush kept getting stuck. Breakfast fine though sausages were terrible. All just a bit run down. There was a lovely outside area in the middle of the hotel but didn't get chance to use it.

Two night stay
Comfortable bed and bedding, room could do with a bit of paint here and there, this was being done in other rooms so a refurb plan is in hand. Public areas good with very pleasant and helpful staff, reception staff were pleased to help with anything, taxis etc. and smart.
Hotel is close to all town amenities and reasonably quiet.

The staff where friendly and breakfast was good

my stay
My stay was 'forced' on me due to the weather, as I had travelled before in those conditions and ended up spending 15hours stuck in my vehicle. I couldn't have made a better choice with this hotel. The staff were friendly helpful and the accommodation was superb. I have no complaints whatsoever

pleasant stay
excellent hotel, nice staff, great room and food

Good value
I stay at the King Charles often it is great value for money the rooms are clean and comfortable . The breakfast is always great and included in price .

very friendly and helpful staff. room was clean and perfectly suitable for our needs.would stay here again if we are in this area

I've used this hotel as it's convenient for my business need. Also there's a shortage of hotels in the area. I've stayed here three times each time for only one night and the cleaniness is inconsistent. Rooms are tired and scruffy. The beds are comfy but not always clean. I complained on my second visit as following my routine check of bed linen and towels, I discovered a blood stain on one of the pillow cases. I was moved to one of their honeymoon suites. Linen here was clean, but again the room was equally tired.
On the plus side, the food is good. I stay clear of any meat options (to be safe) and I've been satisfied with my 3 evening meals. The breakfast is ok too. Although, their orange juice tastes as if it has been watered down too much - there were similar mutterings among the other guests on my last morning there.