Reviews - Grand Hotel Excelsior



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Customer Reviews

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Very Good

All reviews (4)

100% would recommend it to a friend


Customer service


Food quality

Room quality


  • Angela Hares

  • May 2014

City Break Valletta

Excelsior is in a good location just outside city gate and close to the bus station.

Staff all very friendly and efficient. Lots of choice at breakfast. Room was spotless and visited by housekeeping staff 2 or 3 times a day. Would definitely stay again.

  • Stewart H

  • April 2014

Excellent Excelsior

This is a fantastic hotel and would always be my first choice when visiting Malta as a group of adults.

The location allows you to walk into Valetta, and the bus terminus is only a few minutes away allowing easy trips to anywhere else on the island. The buffet breakfast was really good, with a panoramic view across the harbour. Look out for Steve, who cooks omelettes etc. to order and always has a broad grin. We had a person with disability in our party and the hotel provided a wheelchair, and when requested there was a car available at 10am and 6pm to give her a lift up the hill from the hotel to the centre of Valetta. The gym, and both indoor and outdoor pools were great. There were always plenty of helpful staff on duty, and the rooms were visited 3 or 4 times each day by housekeeping staff. The hotel was generally spotlessly clean and our only negative was that one of our rooms had a rather stained carpet. If you can afford it, come here!

  • ann sluter

  • December 2013

top hotel

excellent value for money,( does need a new toaster for breakfast) other than that great hotel,will be stopping again.

  • S smith

  • October 2013

We had a lovely stay at the excelsior hotel we went there after a hard 5 months working on yachts to have a rest and meet up with my sisterband her partner.

We asked to stay an extra night as we were enjoying it, the first member of staff we asked just said we are very busy it would have to be a more expensive room but then we went back and asked another member of staff called Justin the morning we were meant to leave and he was so helpful he said maybe we could keep you in the same room and move the new arrivals, so he rung the reservations manager and organised it so we could have the same room at the same offer price, we were very happy he was really helpful and friendly.

The only bad thing about our stay was we found the drinks very expensive but I think all hotels are the same these days. Also I did want to use the spa but it was very highly priced compared to another hotel in Malta I have used for the spa area, the difference in price for a pedicure was €12 more expensive at the excelsior so I waited to go back to the other hotel for my treatment.

We did use the pool area very late at night though and we loved the fact it was 24 hours, very good.