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32% would recommend it to a friend
Very pleased with the Hotel, room.
Very spacious, clean. Would definitely recommend this Hotel. Staff were very helpful. 10/10
worst hotel I have stayed in for years
The hotel was under renovation but frankly it should have been closed during this period Tne hotel is run down with no clear entrance .
The hotel smells of stale cigarette smoke. the bedrooms are terrible and worn out , the walls are filthy there was damp in the bathroom
The beds are ancient with springs protruding out of the mattress . the carpets and furniture are threadbare. it is a travesty to call this a Spa hotel and then charge guests for use of the swimming pool. the breakfast was dried up , overcooked and of inferior quality. I would never leave a review like this but it is ridiculous that this hotel accepts guests when it is in this state and I feel should warn potential guests to think twice before booking a room here
Tired hotel undergoing refurbishment
Nothing wrong but a lot of money to stay in a tired hotel.
Building works going on but was not disturbed by them although finding my way to the room in the maze of corridors when they have not put up direction signs to the new ones yet was a bit of a challenge!
Poor service at front desk, you need a map and a guide to find your room as there are no signs that help.
The room had no windows, the bar was "too busy" to serve food and the breakfast in the morning was poor to say the least.
Should not have been open during such extensive renovation
This is currently a building site.
It should not really be open to the public at this time, and certainly not at a charge of £90.50. No mention was made of this when booking with Late Rooms - we would definitely not have used this hotel had we known. I am sure it will be a very good hotel when it is finished - but certainly not as it is now.
This hotel on the website looks reasonable!! it is a building site LITERALLY
I would not advise anyone to use this venue, the staff where most unhelpful, i stayed in room 704 which was one of the refurbished rooms the room was clean which was more than could be said for the rest of the hotel, It would be advisable for companies like laterooms to check that the pictures thes hotels put up are true as this was definitely not as it was advertised.
Food you would not want to eat here even if you were starving.
laughable its even classified as a hotel
We arrived at this hotel unable to find the front entrance.
We were dropped off next to a small, dark passage in a wall which we later discovered was the front door. after finally getting into the hotel, the receptionist was nice however on asking her where there was a shop she had no idea of anything nearby. Her directions on getting to the room were dire, directing us 'just round that corner' to the lifts (which were slow and dated). The lifts were quite a walk away and then the wall directions on getting to the room were confusing. Our overall experience of merely getting to the room had us giggling, expecting a fawlty towers experience. Getting to the room was equally as challenging as the corridors were dark and in desperate need of some TLC. The room was also dated, with one lamp for light, no main light or sidelamps. The linen and bathroom was clean but the beds were well past their best and didn't provide a good nights sleep. As we arrived when it was dark outside we didn't notice the building site that was the other half of the hotel. After a night out, we did not expect to be woken up at 4am to he sound of a hammer and power tools in the room above. The walls were also paper thin, our neighbors were up early also and happened to make a phone call. It was so clear that I could actually hear the person on the other end of the call as if they were next to me. The tv in the room turned on but had no channels and the WiFi was terribly slow and one of our phone didn't even connect to it. Checkout was also bad because as we reached reception, there was nobody there and just a box saying 'cards'. Does this mean room keys. Or our review cards. Or anything else this bazar hotel could want. We left our room key in it and left. Overall, this was the worst hotel I've ever had the misfortune of staying in. The taxi driver was even having a giggle when he picked up telling us its a well known otel in aberbeen is nicknamed the 'nightmare hotel' and has quite a negative reputation with the locals. Anyone thinking about staying here- don't. Unless you want a horrible experience in a tired hotel, I would strongly advise against going anywhere near this hotel. Anyone who does decide tostay here, all I can say is goodluck!
What a dump
The place was under construction, the room was furnished from macro.
I couldn't find it because I was given the wrong directions and the place was like a maze. The hotel staff were not interested in helping me find it, and got a long term resident to show me instead. The noise from the lift kept me awake all night. Good grief.
P.s. It cost £115, about £30 more than a premier inn, which is comfortable warm and quiet.
Like a workman's accommodation block
Stayed in the Britannia last week, still can't believe I had to pay £150 a night for it.
The hotel is having some serious building work done at the moment, so things are rather chaotic there. Aside from this, the hotel seemed to be full of blue collar workers of all kinds. Most of the guests were wearing overalls, hi-viz jackets and carry tool bags. It really was like a factory canteen in the reception area. Apologies if I sound like a snob, I have nothing against blue collar workers, it's just that I didn't expect this in a hotel that charges £150 a night. Had it been a social visit with my family I would have been very annoyed, some of the language that was flying about was choice to say the least. Girl on reception was extremely surly, it felt like an annoyance to her day that we wanted to check in. She was no better the following mornings when she tried to charge me £58 for food and drinks I never had. (Was removed after checking my signature versus the ones on the bar bills). All in all, the Hotel would be fine if you're a 6ft brickie called Brian, but for £150 a night it really is Highway robbery. Unfortunately, that's the going rate for Aberdeen due to the Oil money that's kicking about, so you don't have much choice other than staying further out of the city.
no aberdeens finest
room quality and cleanliness very poor and the price makes it even worse