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Reviews - Britannia Hotel, City Centre Manchester


35 Portland Street, Manchester, M1 3LA

Price From 65.87 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (357)

58% would recommend it to a friend


Customer service


Food quality

Room quality


  • Lee C

  • August 2016

Never again.

Small room and the bed was barely bigger than a single Mattress.

No air conditioning and when we woke up and started to make the bed we had spiders and bugs crawling on the sheets. I'd rather sleep in my car next time!

  • W Mccready

  • August 2016

Excellent value

Have stayed here before, lovely hotel, really good value for money .

  • Jonathan L

  • August 2016

Great staff, outdated hotel

The staff were great, and my room was cleaned very well both days.

However the room was the size of a matchbox, the decor was ageing, the bed was the most uncomfortable mattress I've ever slept on - plus it was lopsided, and the entire place stunk of smoke. Add to that windows you can't open more than a millimetre and it all made for a pretty unpleasant experience!

  • Deborah W

  • August 2016

Lovely room

Our room was a large suite which was a lovely surprise.

It was clean and comfortable with lots of wardrobe space. The breakfast was also very nice and the staff were lovely.

  • Trudy B

  • July 2016

very central

Very nice hotel, bed was so comfortable I had the bed night sleep.

Only complaint was I booked a room with free internet and I didn't get it and when I tried to ring reception time and time again no one answered. Was in Manchester for a course and could have really done with looking up info.

  • Nicholas P

  • July 2016

Misleading info

Free in room internet turned out to be 20 min and £& for 24 hours

£10.50 breakfast was available there for £7

I lamp not working

Kettle faulty

I had to wash bath before use.

  • John M

  • July 2016

Character Hotel in an ideal location

Stayed in a Superior room for an extra £10.

Was large with seating area and large bathroom. Hotel is clearly not modern but enjoyed the character. Helpful staff, security even held the door open. Price is what you'd expect for the centre of Manchester. Breakfast food wasn't great but reflected the £5 per person. Responded to pre visit email very quickly.

  • G Parker

  • July 2016

a slice of history with a very British feel.

Like stepping back in time, the Brittania has a faded charm that reminded me of Hogwarts twinned with Fawlty Towers.

Imposing brownstone facade in Italiente style, an entrance that makes you feel somehow important to be stating here and one of the best lobby areas you will ever experience. The rooms are dated compared to more contemporary Hotels, but the splendour of the architecture and warmth of the staff makes stating here a more sublime experience.

  • P Moon

  • June 2016

Oh Dear!

Tiny room stank of cigarette smoke.

Tiny bed was actually 2 boxes on wheels with a gap down the middle. Noisy and cramped.

  • Layla C

  • June 2016

Britannia Hotel, City Centre Manchester

It's unfair that prices go through the roof when there's a concert on.

£169 was outrageous. Great location but Very overpriced due to a concert in Manchester.