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81% would recommend it to a friend
value for money
Another great stay .
Friendly staff,big room,personal toiletries and a great breakfast. Will definately be back.
Alexander Thomson Hotel
Close to the station and all the sights.
Clean room with all that we needed. Excellent bathroom. Didn't have breakfast due to early depart but with breakfast included is excellent value for money
value for money
Our stay was exceptional all our needs were catered for staff very pleasant and helpful.breakfast had something for everyone.nothing was too much bother and having a bag store for early arrivals and late check outs all part of the service.the room was spotless and very comfortable lift made easy access to our second floor room.I would have no hesitation in recommending this hotel,ideally situated for shopping expeditions
Stayed here many times, great value
Needs a spruce up
Staff really friendly, helpful and accomadating...
I love that it was in traditional style but the decor was tired. The carpet needs renewing, the lounge needs brightening up. The room was tidy and clean but the mattress really needs changing as I could feel all the springs in the bed.
the room was not as good as the 1st time we stayed but over all good value for money .
Good value for location
This hotel is in a good location and near to the train station.
We had a quiet room at the back which was great and had a good nights sleep. The only complaint is we asked if breakfast could be got earlier than 7.30 as we had an early train to catch and reception said no but when we got to dining room at 7.25 there were people already eating breakfast so we only had time for a quick snack.
We have been to this hotel three times now, within the last three years.
The previous two were fine, what we expected for the price we paid, the rooms were comfortable and clean. This time, last week, we were given a room which you wouldn't have kept an animal in. We were horrified, and went straight down to complain. We did get another room, like the ones we had on previous occasions, and our trip was pleasant from then. I don't know if we will book this hotel again, after this experience. We like to be near the station, and this was perfect, but I would have to think about it next time
I have stayed here many times and it's great value