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77% would recommend it to a friend
The room was good and close to the pool which was lovely, the bed in the room we stayed in was like sleeping on the rolling ocean the matress was unfortunately life expired.
The air conditioning would not go lower than 18 - so a rather hot night. The staff were very nice but the food was expensive and not great quality in my opinion. I would stay again in cooler weather and hope for better luck with the bed.
Is this hotel run by the league of gentlemen?
First front of house shocking.
Slow tardy and ineffectual. Took 10mins to check in
First room had an overpowering smell of stale smoke
I rang down to ask for another room and they said to wait while they got a new room for me
I then waited for 10mins in the corridor before heading down to reception
Second room ok - very hot tardy decor so I opened the window a couple of inches as a bolt had been fixed into the frame to prevent it opening ( would be great in a fire!)
Wifi code didn't work
I think it only works for "local people"
Wedding stop over
Nice clean comfortable room, good facilities, ate too much at our wedding reception to sample the food.
No hot water for three days, promises that it would be resolved and it wasn't.
Offer to move rooms received at 5pm on our last night.
Swimming pool was great for or daughter but don't forget your piece of cardboard - nobody actually mentions that you need it until you get there. Food is nice but it's better at the pub across the road, more cost effective and much larger portions. For a 4* hotel what an utter disappointment. I would have preferred the travel lodge across the road.