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79% would recommend it to a friend
Nice hotel, leisure club, food not the best
Good points: Good price, convenient location near M1 but not affected by noise at all.
Friendly staff, Good, clean room, leisure club small but great for a morning swim. Free parking. Not so good: Showers pathetic in both room and leisure club, food not the best, especially for the price.
Very pleasant and warm lovely place to stay
Good for the price
I booked this room over a premier Inn which i stay at all the time thinking i would get a much higher standard for the same price.
In most cases this was true however the rooms could do with a bit of modernisation. Food was ok, i ordered room service which arrived quite promptly, the Tv in the room was a disappointment as it was an old style one which i cant remember the last time i saw one like that and all hotels i stay at now have Flat screens. Overall satisfied with the hotel but would not say quality wise it is much different to a Premier Inn but you do have more facilities like Gym and pool
Nice Stay one night
Nice comfortable, clean room with suitable furniture, good customer service and helpful staff.
Not much choice on menu of restaurant, but there is another option near by the hotel.
Myself and my partner stayed at the hotel as a getaway woth our baby and it was excellent the room was beautiful the staff where friendly and helpful I would recommend this hotel to all my single friends but also the ones with children we will return again soon
Excellent value but rather hot....
The staff were excellent - friendly and efficient.
We brought our dog and therefore realised we would not get one of the best rooms. Although a little "tired" it was a generous size and the bathroom was good. The staff had kindly provided a fan - it was one of the hottest days, but this was not enough. The windows had been fixed so that the right hand side would not slide open at all and the left restricted to only a few inches, which meant there was virtually no air flow at all. The grounds were great - plenty of space to exercise the dog. Staff were very helpful and the spa was good. Surprised that for a supposed 4 star there was no lift, except a disabled lift from ground to lower ground, which meant quite a big heave for the cases. Spa was a nice surprise, but puzzling working out where the steam room was. We were booked in for dinner, but cancelled it as the menu was very uninspiring and the surcharge for a steak was ridiculous. It was a hot day, but there were very few light/salad dishes on offer. All in all, good value for money and good situation. Would stay again at the right price.
The room was good and close to the pool which was lovely, the bed in the room we stayed in was like sleeping on the rolling ocean the matress was unfortunately life expired.
The air conditioning would not go lower than 18 - so a rather hot night. The staff were very nice but the food was expensive and not great quality in my opinion. I would stay again in cooler weather and hope for better luck with the bed.
Is this hotel run by the league of gentlemen?
First front of house shocking.
Slow tardy and ineffectual. Took 10mins to check in
First room had an overpowering smell of stale smoke
I rang down to ask for another room and they said to wait while they got a new room for me
I then waited for 10mins in the corridor before heading down to reception
Second room ok - very hot tardy decor so I opened the window a couple of inches as a bolt had been fixed into the frame to prevent it opening ( would be great in a fire!)
Wifi code didn't work
I think it only works for "local people"
Wedding stop over
Nice clean comfortable room, good facilities, ate too much at our wedding reception to sample the food.
No hot water for three days, promises that it would be resolved and it wasn't.
Offer to move rooms received at 5pm on our last night.
Swimming pool was great for or daughter but don't forget your piece of cardboard - nobody actually mentions that you need it until you get there. Food is nice but it's better at the pub across the road, more cost effective and much larger portions. For a 4* hotel what an utter disappointment. I would have preferred the travel lodge across the road.