Reviews - Prince Rupert Hotel



Price From 120.67 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (69)

86% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sue L

  • January 2016

Prince Rupert Hotel

Great stay at the Prince Rupert, the room was lovely lots of character, staff were very friendly.

We will definitely book to stay again.


  • November 2015

Short break in Shrewbury

The Prince Rupert hotel is ideally placed for exploring the town.

Very friendly staff who with one exception couldn't have been more accommodating. We were upgraded to a suite in the older part of the building and the quirky rooms were a delight. Only down side was the attempt at eating in the Bistro on our second night we would expect anyone doing front of house to know what was on and what was off prior to starting a shift. Jemma had done just that the previous day. Went out to eat in the end.

  • P Brooks

  • November 2015

Not Driver friendly

To reach hotel it is essential to know that you must turn up very small alley.

we didn't. Failure to do so means a complete circuit of Shrewsbury one way system and you still don't know what to do to get there. Once there the car park is some way away and not accessible to guests alone. A ferry service by hotel staff is offered but even if this is acceptable it involves delays at peak times,

Otherwise: Standard room very standard for country town hotel at this price. Menu incomprehensibly chef French and expensive. Food disappointing.


  • October 2015


Stayed again at the PR, for its central location, and character.

It is becoming tired and shabby. Room 212 was cramped, dingy and tired, ceiling paper hanging off, high-cill window looking to the sky, and a large flat felt roof...........disappointed in the room !

  • Sue H

  • August 2015

A lovely memorable experience

We chose the Prince Rupert as a base from which to travel into Wales and to discover sites on the journey to and from Shrewsbury.

The staff could not have been more helpful and we thoroughly enjoyed travelling back in time, but with all the mod cons expected from a city centre hotel.

  • T Cole

  • August 2015

Excellent staff

Very interesting, quirky building, which we much prefer to 'chain' hotels.

Great location in a cobbled street - very central. We were met with a welcoming glass of sherry and were welcomed warmly and courteously. Becki was very helpful before we travelled and we were kindly given an upgrade to a suite, as it was our wedding anniversary. Staff showed us personally to our room and carried my luggage. We ate out that evening, so cannot comment on the meals in the restaurants, but breakfast was excellent, with plenty of choice.

  • Joanne B

  • July 2015

Great weekend away

Hotel has lots of character, we stayed in the prince rupert suite with a lovely 4 poster bed and a free standing bath, room was lovely very large also large bathroom, and a complimentary box of chocolates which was a nice touch, breakfast very nice with a complimentary glass of champagne..

Room service was only sandwiches no hot food which was a shame,, also found out its a haunted hotel and the room we stayed in was shown on a tv show for ghost activity which was scary.. Robes and toiletries was included . 5 pound car valet service added to bill as there isn't a car park to the hotel.. Staff friendly

  • M Verity

  • May 2015

Fantastic character hotel

The Prince Rupert is perfectly situated in the heart of the old town.

We were upgraded to a suite in the old 12c part of the hotel which was great. Service was excellent, breakfast was top quality and the overall stay could not have been better.

  • John Priestley

  • April 2015

Short stay

The short stay at the hotel was excellent, we will most certainly stay here again.

Everyone was very pleasant and helpful and the hotel was fantastic. We will tell our friends to stay there.

  • S Harris

  • April 2015

Could not have been more central and convenient to all amenaties in the town center.

The sat nav did not take us to the enterance but near enough.

The valet parking was no problem and we were able to leave the bikes on the car roof. We were given lovely sherry on arrival and the reception service was excellent. The hotel was full of character and creaky floorboards. The room was small but adiquate for our needs and the bathroom was a good size and modern but the shower could have been more powerful. We had the window open all night as it was mild and the night revelers could be heard and the morning street cleaning but this is expected in a city center. However the bed was very confortable and we had a good night's sleep. Breakfast was very good with plenty of it. The only complaint we had was when we got back from our morning outing,about 2 o clock in the afternoon our room had not been serviced.